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- Tasks: Lead the housekeeping team, ensuring cleanliness and guest satisfaction in a vibrant pub environment.
- Company: Join an award-winning pub group known for exceptional hospitality and a welcoming atmosphere.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays at our Inns.
- Other info: Work in a stunning coastal location with opportunities for personal growth.
- Why this job: Be part of a supportive team that values your contributions and offers career development.
- Qualifications: Strong communication skills and a passion for cleanliness are essential.
The predicted salary is between 24000 - 30000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.
You’ll Fit Right Inn
As Housekeeping Supervisor, you’ll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail-oriented approach. You’ll take pride in your work, remain calm under pressure, exceed guest expectations by responding effectively to requests.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, promptly reporting maintenance issues, and following safety guidelines. You’ll work closely with the team to create memorable visits, manage stocks of linen, towels, and room supplies, and train new and existing team members. Providing updates to the General Manager will be part of your role, ensuring seamless operations and exceptional guest experiences.
If you have strong communication skills, a passion for cleanliness, and thrive in a supportive team environment then we think you’ll fit right inn...
Housekeeping Supervisor in North Shields employer: The Tynemouth Castle Inn
Contact Detail:
The Tynemouth Castle Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor in North Shields
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Understand their values and what makes them tick. This way, you can show how you align with their mission of Making People Happy.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your strong communication skills and your passion for cleanliness—these are key for a Housekeeping Supervisor role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A tidy appearance reflects your attention to detail, which is super important in housekeeping.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Supervisor in North Shields
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about hospitality.
Tailor Your Application: Make sure to tailor your application to the Housekeeping Supervisor role. Highlight your relevant experience and skills that align with our core values of respect, warmth, and customer focus. This will show us you’re a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Tynemouth Castle Inn
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the core values of The Inn Collection Group. They prioritise respect, customer focus, warmth, and honesty. Be ready to share how your personal values align with theirs and give examples from your past experiences that demonstrate these qualities.
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Prepare to discuss specific instances where your keen eye for cleanliness and organisation made a difference in previous roles. Bring up any systems or processes you’ve implemented to maintain high standards, as this will show your proactive approach.
✨Demonstrate Team Leadership Skills
Since you'll be supervising a team, it’s important to highlight your leadership abilities. Think of examples where you’ve successfully trained or mentored others, resolved conflicts, or improved team dynamics. This will help illustrate your capability to foster a supportive environment, which is key to creating memorable guest experiences.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about their expectations for the Housekeeping Supervisor position or how they support team members' development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.