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- Tasks: Lead the housekeeping team, ensuring cleanliness and guest satisfaction in a vibrant pub environment.
- Company: Join an award-winning pub group known for exceptional hospitality and a welcoming atmosphere.
- Benefits: Enjoy paid breaks, birthday leave, and discounts on food and stays at our Inns.
- Other info: Work in a stunning coastal location with opportunities for personal and professional growth.
- Why this job: Be part of a supportive team that values your contributions and offers career development.
- Qualifications: Strong communication skills and a passion for cleanliness are essential.
The predicted salary is between 24000 - 30000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
Benefits
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.
You’ll Fit Right Inn
As Housekeeping Supervisor, you’ll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail-oriented approach. You’ll take pride in your work, remain calm under pressure, exceed guest expectations by responding effectively to requests. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, promptly reporting maintenance issues, and following safety guidelines. You’ll work closely with the team to create memorable visits, manage stocks of linen, towels, and room supplies, and train new and existing team members. Providing updates to the General Manager will be part of your role, ensuring seamless operations and exceptional guest experiences. If you have strong communication skills, a passion for cleanliness, and thrive in a supportive team environment then we think you’ll fit right inn...
Housekeeping Supervisor employer: The Tynemouth Castle Inn
Contact Detail:
The Tynemouth Castle Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Inn Collection Group's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission to Make People Happy.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Housekeeping Supervisor, especially your attention to detail and teamwork skills. We want you to shine!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you respect the opportunity and are serious about joining the award-winning team at ICG. Remember, first impressions count!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the Housekeeping Supervisor position and keep you fresh in their minds.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about hospitality.
Tailor Your Application: Make sure to tailor your application to the Housekeeping Supervisor role. Highlight your relevant experience and skills that align with our core values of respect, warmth, and customer focus. This will show us you’re a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just a few clicks and you’re on your way!
How to prepare for a job interview at The Tynemouth Castle Inn
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the core values of the Inn Collection Group. They prioritise respect, customer focus, warmth, and honesty. Be ready to share how your personal values align with theirs and give examples of how you've demonstrated these in previous roles.
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Prepare to discuss specific instances where your keen eye for cleanliness and organisation made a difference. Bring up any experiences where you exceeded guest expectations through your meticulous work.
✨Prepare for Team Dynamics
Since you'll be working closely with a team, think about how you can contribute to a positive team environment. Be ready to talk about your experience in training new staff and how you handle conflicts or challenges within a team setting. Highlight your communication skills and how they help maintain a supportive atmosphere.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to inquire about the Lead-Inn development program or how the team celebrates successes. It’s a great way to demonstrate that you’re thinking about your future with them.