At a Glance
- Tasks: Join our team to serve delicious food and drinks while creating a welcoming atmosphere.
- Company: Stonegate Group, the UK's largest operator of pubs and bars, celebrating diversity.
- Benefits: Enjoy 25% off food and drink, discounts at retailers, and early access to wages.
- Other info: Inclusive culture that values individuality and offers training and support.
- Why this job: Be part of a vibrant team and enhance guest experiences in a lively pub environment.
- Qualifications: Passion for hospitality and ability to connect with guests.
The predicted salary is between 20000 - 25000 € per year.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
At The Two Willows, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
- Help prepare and serve our delicious food and drinks at The Two Willows.
- Offer friendly recommendations to enhance the guest experience.
- Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us… At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport.
The Two Willows is a lovely pub located in the heart of Welwyn Garden City. It’s a great place for our guests to stop for a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales, traditional beers, and ciders. Our guests can also enjoy great-tasting pub food, including a range of pub classics and delicious burgers.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Two Willows directly.
Front of House Team Member in Welwyn Garden City employer: The Two Willows
Stonegate Group is an exceptional employer, offering a vibrant work culture at The Two Willows in Welwyn Garden City, where inclusivity and individuality are celebrated. As a Front of House Team Member, you'll receive comprehensive training and support, along with fantastic benefits like a 25% discount on food and drink for you and your friends, making it a rewarding place to grow your career while enjoying a lively atmosphere and engaging with diverse guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Welwyn Garden City
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Two Willows and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will help you connect with the team during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family, like taking orders or recommending drinks. This will boost your confidence and help you shine in the interview.
✨Tip Number 3
Show your passion for hospitality! When chatting with the hiring team, share your love for great food, drinks, and creating memorable experiences. Let them know how you can contribute to the positive atmosphere at The Two Willows.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the Stonegate Group careers page and submit your application there. It’s a straightforward process, and we’re excited to see what you bring to the table!
We think you need these skills to ace Front of House Team Member in Welwyn Garden City
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your individuality and passion for hospitality.
Tailor Your Application:Make sure to customise your application to fit the Front of House Team Member role. Highlight any relevant experience or skills that connect with our values, like teamwork and creating a positive guest experience.
Show Your Enthusiasm:We love candidates who are excited about joining our team! In your application, express your passion for great food, drinks, and socialising. Let us know why you want to be part of The Two Willows!
Apply Through Our Website:To make things easier for both of us, apply directly through our website. It’s a straightforward process, and we’ll get your application in front of the right people quickly!
How to prepare for a job interview at The Two Willows
✨Know the Venue
Before your interview, take some time to research The Two Willows and its unique offerings. Familiarise yourself with their menu, drink selections, and any special events they host. This will not only show your genuine interest but also help you connect with the interviewers when discussing how you can contribute to the guest experience.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be prepared to share examples from your past experiences where you successfully collaborated with others. Highlight your ability to communicate effectively and support your colleagues, as this will resonate well with the values of Stonegate Group.
✨Emphasise Guest Engagement
Since the role involves creating positive experiences for guests, think of ways you can enhance customer interactions. Prepare to discuss how you would approach offering recommendations or handling difficult situations with guests. This will demonstrate your commitment to excellent service.
✨Be Yourself
Stonegate Group values individuality and inclusivity, so don’t be afraid to let your personality shine through during the interview. Share your passions, whether it’s about food, drinks, or sports, and how they align with the pub's atmosphere. Authenticity can make a lasting impression!
