At a Glance
- Tasks: Lead and motivate the team to create amazing guest experiences at The Two Willows.
- Company: Social Pub and Kitchen, known for unique venues and great social experiences.
- Benefits: 25% off food and drink, discounts on retail, and early access to wages.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a vibrant team and make every guest feel valued and welcomed.
- Qualifications: Must be 18+, with leadership skills and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Two Willows. Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us...
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it's live it’s on, and we are the place to watch it. The Two Willows is a lovely pub located in the heart of Welwyn Garden City. It’s a great place for our guests to stop for a relaxing drink, whether after work or during the weekend, with its superb selection of cask ales, traditional beers, and ciders. Our guests can also enjoy great-tasting pub food, including a range of pub classics and delicious burgers.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
To be considered for the Front of House Team Leader position at The Two Willows you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Two Willows directly.
Front of House Team Leader in Welwyn Garden City employer: The Two Willows
At Social Pub and Kitchen, we are dedicated to creating a vibrant and inclusive work environment where our Front of House Team Leaders can thrive. Located in the heart of Welwyn Garden City, The Two Willows offers not only a fantastic atmosphere for guests but also a supportive culture for employees, with benefits like a 25% discount on food and drink, access to exclusive rewards, and opportunities for personal growth within our diverse team. Join us to lead a passionate team and make every guest experience memorable while enjoying the perks of working in a lively pub setting.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader in Welwyn Garden City
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Two Willows and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. Be ready to share these stories during your chat, as they’ll highlight your ability to lead and create that amazing guest experience we’re all about.
✨Tip Number 3
Engage with the interviewers! Ask them about their favourite aspects of working at The Two Willows or what makes their team special. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of our digital community at StudySmarter.
We think you need these skills to ace Front of House Team Leader in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your love for great beer, cocktails, and creating memorable experiences for guests. Share any relevant stories or experiences that highlight your passion.
Tailor Your Application:Make sure to customise your application to reflect the unique vibe of The Two Willows. Mention how your skills and experiences align with our mission to deliver amazing guest experiences and foster a welcoming environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Use bullet points if it helps to break down your achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Front of House Team Leader position at The Two Willows. Don’t miss out!
How to prepare for a job interview at The Two Willows
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with The Two Willows. Check out their menu, drink offerings, and any special events they host. This will not only show your genuine interest but also help you discuss how you can contribute to creating that amazing guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready to take on the responsibility of leading the team at The Two Willows.
✨Engage with Passion for Hospitality
Express your enthusiasm for the hospitality industry during the interview. Talk about your love for great beer, cocktails, and creating memorable experiences for guests. This passion is key to fitting in with the culture at Social Pub and Kitchen, so let it shine through!
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team dynamics. Ask about their vision for The Two Willows or how they celebrate the unique identity of each venue. This shows you're not just interested in the job, but also in being part of their community.
