At a Glance
- Tasks: Welcome members and guests, manage access, and ensure a secure environment.
- Company: The Twenty Two, a luxurious private members' club and hotel in London.
- Benefits: Competitive salary, 20 days holiday, meals on duty, and structured training.
- Other info: Flexible 4 on / 4 off schedule with opportunities for career progression.
- Why this job: Be the first impression of a prestigious venue and enhance guest experiences.
- Qualifications: SIA Door Supervisor licence and previous front of house security experience.
The predicted salary is between 29700 - 36300 £ per year.
About The Twenty Two
The Twenty Two is a private members' club and hotel set within a Grade II listed townhouse on Grosvenor Square, with a second property in New York. Behind the door is a world of exceptional design, celebrated food and drink, and a membership drawn from across the arts, business and culture. We are known for warmth as much as for polish, and for treating every member and guest as though they are arriving at a home rather than a hotel.
The Role
Our Doormen are the first and last impression of The Twenty Two. You will hold the door, welcome members and guests by name where you know them, manage access to the building with discretion, and maintain a calm and secure environment at all times. It is a role that asks for presence rather than prominence, and for judgement as much as procedure.
What you will be doing:
- Welcoming members, guests and residents on arrival, and assisting with departures, luggage, transport and directions
- Managing access to the building, verifying membership and reservations, and politely turning away those without entitlement to enter
- Monitoring the entrance, forecourt and immediate surroundings, and responding promptly to any concern
- Supporting the wider Security team with patrols, incident reporting, key control and CCTV monitoring as required
- Maintaining the presentation of the entrance and adjacent areas
- Working closely with Reception, Membership and Food and Beverage colleagues to ensure a seamless arrival experience
- Acting as a first responder in the event of a fire alarm, medical incident or emergency evacuation, in line with our procedures
What we are looking for:
Essential:
- A valid SIA Door Supervisor licence
- The right to work in the United Kingdom
- Previous experience as a doorman, door supervisor or in a front of house security role, ideally within a luxury hotel, private members' club or high end retail or residential setting
- Exceptional presentation and a naturally warm, courteous manner
- The confidence to handle difficult situations calmly and without escalation
- Absolute discretion, particularly where high profile members and guests are concerned
- Physical fitness sufficient for extended periods standing and for assisting with luggage
- Flexibility to work a 4 on / 4 off schedule
Desirable:
- First aid at work certification
- Fire marshal training
- Additional languages
- Familiarity with Mayfair and central London, including restaurants, theatres and transport
What we offer:
- Competitive salary plus a share of service charge
- 20 days holiday - increasing with long term employment
- Meals on duty prepared by our culinary team
- Uniform provided and laundered
- Employer pension contribution
- Access to Hospitality Action Employee Assistance Programme
- Structured training and clear progression within the Security function and the wider business
- Recognition through our internal reward programmes and long service awards
Security Doorman in London employer: The Twenty two
At The Twenty Two, we pride ourselves on being an exceptional employer within the luxury hospitality sector, offering our Head Waiters a unique opportunity to lead in a prestigious venue. Our commitment to employee growth is evident through comprehensive training programmes, generous benefits like a birthday off and long service awards, and a supportive work culture that values collaboration and creativity. Join us to be part of a passionate team dedicated to delivering outstanding guest experiences while enjoying a range of perks designed to enhance your career and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Security Doorman in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Doorman. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like The Twenty two. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Doorman candidates.
✨Directly Apply to The Twenty two
Don’t forget to apply for the Security Doorman role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining The Twenty two.
We think you need these skills to ace Security Doorman in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at The Twenty two. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at The Twenty two.
How to prepare for a job interview at The Twenty two
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at The Twenty two.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at The Twenty two.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at The Twenty two.
