At a Glance
- Tasks: Lead the Front Office team and ensure exceptional guest experiences.
- Company: Join The Twenty Two, a luxury hotel known for excellence.
- Benefits: Competitive salary, staff discounts, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on personal development.
- Why this job: Be the face of luxury hospitality and create unforgettable moments for guests.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 30000 - 32450 £ per year.
Join our team as a Hotel Duty Manager. Are you bold, driven towards excellence, guided by intuition, and passionate about delivering exceptional guest experiences in a luxury environment? At The Twenty Two, we are looking for a Hotel Duty Manager to join our Front Office team, overseeing the day-to-day operation of the hotel while ensuring every guest receives a seamless and memorable experience from arrival through to departure.
The Role
- Lead the daily operation of the Front Office, ensuring exceptional service standards are consistently delivered.
- Act as the senior point of contact for guests during your shift, resolving queries and managing guest feedback with professionalism and discretion.
- Support, coach, and motivate the Front Office team to deliver a personalised and luxury guest experience.
- Oversee arrivals, departures, VIP guests, and room allocations to ensure smooth daily operations.
- Work collaboratively with Housekeeping, Concierge, Engineering, Food.
Duty Manager employer: The Twenty two
At The Twenty Two, we pride ourselves on fostering a vibrant and inclusive work culture that values excellence and personal growth. As a Duty Manager in our luxury hotel, you will benefit from ongoing training and development opportunities, ensuring you thrive in your role while contributing to an exceptional guest experience. Located in the heart of the city, our hotel offers a dynamic environment where your passion for hospitality can flourish, supported by a team dedicated to delivering unparalleled service.
