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- Tasks: Keep our luxury hotel spotless and welcoming for guests and members.
- Company: The Twenty Two, a unique luxury lifestyle hotel in Mayfair.
- Benefits: Employee discounts, birthday off, and generous sick pay after probation.
- Why this job: Join a passionate team and grow in a vibrant hospitality environment.
- Qualifications: Experience in housekeeping or hospitality with a keen eye for detail.
- Other info: Opportunities for development and progression in a supportive culture.
The predicted salary is between 24000 - 36000 £ per year.
Join our team as a Housekeeper – Public Areas. Are you bold, driven towards excellence, guided by intuition and inspired by meaningful guest connection? At The Twenty Two, we are looking for a dedicated, detail-focused Housekeeper – Public Areas to support our Housekeeping team in maintaining exceptional standards across our guest- and member-facing spaces.
The Role
- Maintain exceptional cleanliness and presentation across all public areas of the property.
- Ensure all guest and members’ spaces remain consistently immaculate and luxury-ready.
- Carry out regular cleaning and touchpoint checks throughout the day.
- Replenish public toilet supplies and ensure facilities remain fully stocked.
- Report maintenance issues, hazards, or defects promptly to the relevant team.
- Work collaboratively with Front Office, Security, Food & Beverage, and Engineering teams.
- Support the wider housekeeping team when required during busy periods.
About Us
The Twenty-Two is a luxury lifestyle hotel with a London soul. Located in the heart of Mayfair, we are a unique space where the worlds of hospitality, culture, and community meet. With a private members’ club, restaurant, and 31 bedrooms, we have a highly personalised experience for our members and guests. We are proud to be a place where people can be themselves, where individuality is celebrated, and where excellence is the standard.
About You
We are looking for individuals who are passionate about excellence and culture, and who thrive in fast-paced, high-standard environments. You will have:
- Previous housekeeping, cleaning, or hospitality experience (luxury hotel experience preferred).
- Strong attention to detail and pride in maintaining immaculate standards.
- The ability to work efficiently and proactively throughout your shift.
- A professional, discreet, and guest-focused approach.
- Good communication skills and a collaborative mindset.
- Flexibility to work across a rota, including weekends and bank holidays.
Key Responsibilities
- Clean and maintain public areas, including lobby, reception, corridors, staircases, lifts, public toilets, and members’ spaces.
- Maintain high standards of cleanliness across all guest-facing areas at all times.
- Clean and sanitise high-touch points in line with hygiene and safety standards.
- Refill guest supplies in public toilets (soap, tissues, towels, hygiene items).
- Ensure cleaning equipment and chemicals are used safely and stored correctly in line with COSHH.
- Report maintenance issues promptly and follow up where necessary.
- Ensure any guest concerns related to cleanliness are responded to quickly and professionally.
- Support deep cleaning schedules and ad-hoc tasks as required by the Housekeeping leadership team.
- Follow all internal policies, including health & safety, confidentiality, and standards of conduct.
What’s in It for You?
At The Twenty Two, we offer a unique opportunity to grow within a luxury lifestyle environment, surrounded by a passionate team who are committed to excellence and culture. We invest in our people and are proud to offer development, progression, and meaningful support across every department.
Employee Benefits
- Available from day one: Employee Assistance Programme with Hospitality Action.
- Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period).
- Mentoring schemes.
- Management Development Training – on the job with support from external training providers.
- Your birthday is off.
Available on successful completion of your probationary period:
- Generous Company Discretionary Sick Pay Scheme.
- Generous staff discount in the Ground Floor Restaurant.
- A Guest Experience in the Hotel (subject to availability).
- Holiday entitlement increases.
- Long service award schemes.
If you do not hear from us within 7 days, please consider your application unsuccessful.
Housekeeper Public Area in City of Westminster employer: The Twenty Two London - Housekeeping
Contact Detail:
The Twenty Two London - Housekeeping Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper Public Area in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Twenty Two. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for housekeeping roles and rehearse your answers. Focus on your attention to detail and how you've maintained high standards in previous jobs. We want to hear your stories!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look neat and professional. It shows that you take pride in your appearance, which is super important in a luxury environment like The Twenty Two.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeper Public Area in City of Westminster
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know why you love keeping spaces clean and immaculate. Share any experiences that highlight your attention to detail and commitment to high standards – we want to see your passion shine through!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Housekeeper – Public Areas role. Mention any relevant experience in luxury hotels or hospitality, and how it aligns with our values at The Twenty Two.
Highlight Teamwork Skills: Since you'll be working closely with various teams, emphasise your ability to collaborate effectively. Share examples of how you've worked with others in past roles to maintain cleanliness and guest satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Twenty Two London - Housekeeping
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeper – Public Areas. Familiarise yourself with the specific tasks mentioned in the job description, like maintaining cleanliness and reporting maintenance issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Prepare examples from your previous experience where you maintained high standards of cleanliness or identified and resolved issues proactively. This will highlight your commitment to excellence and your ability to thrive in a luxury environment.
✨Emphasise Teamwork and Communication
The role requires collaboration with various teams, so be ready to discuss how you've worked effectively with others in the past. Share specific instances where your communication skills helped resolve a problem or improve a process, showcasing your guest-focused approach.
✨Prepare Questions About Company Culture
The Twenty Two values individuality and excellence, so think of questions that reflect your interest in their culture. Ask about their approach to staff development or how they celebrate team achievements. This shows you're not just interested in the job, but also in being part of their unique environment.
