At a Glance
- Tasks: Deliver five-star service and create memorable experiences for guests.
- Company: Join The Twenty Two, a luxury hotel blending elegance with modern charm in London.
- Benefits: Enjoy lifestyle perks, employee discounts, and a tailored development journey from day one.
- Other info: Flexible hours, including evenings and weekends, with opportunities for growth and recognition.
- Why this job: Be part of an iconic brand and enhance your hospitality skills in a vibrant environment.
- Qualifications: Previous high-end hospitality experience and a passion for exceptional guest service required.
The predicted salary is between 20000 - 30000 £ per year.
Join our team as a Sales Assistant - Frutinni Pop Up (3 Month Summer Contract)
Are you bold, driven towards excellence and guided by intuition? We are looking for an enthusiastic and warm Sales Assistant to join us for an exciting new chapter at The Twenty Two.
The Role
As a Sales Assistant at our Frutinni pop-up stand, you will:
- Welcome and serve customers with warmth, energy and a genuine passion for great food
- Manage the day-to-day operation of the take-away stand, ensuring a smooth and enjoyable customer experience at all times
- Handle transactions accurately and efficiently
- Maintain the highest standards of presentation, cleanliness and hygiene at the stand
- Represent the Twenty Two brand with pride in every interaction
- Support with stock management and replenishment as needed
About Us
The Twenty Two is a luxury hotel, restaurant, members’ club and private events space located in the heart of Mayfair. We are a creative, collaborative and people-focused business, committed to delivering refined hospitality in a relaxed yet high-standard environment.
About You
We are looking for individuals who are passionate about excellence and culture.
You will have:
- A warm, friendly and customer-focused approach
- Previous experience in a retail, hospitality or customer-facing role, ideally within food and beverage
- Confidence in handling transactions and working in a fast-paced environment
- Excellent communication skills and a positive, can-do attitude
- A genuine enthusiasm for food and the ability to talk about products with knowledge and passion
Key Responsibilities
- Deliver a consistently exceptional customer experience at the Frutinni pop-up stand
- Process take-away orders and transactions accurately
- Maintain the stand to the highest standards of presentation and hygiene throughout the day
- Manage stock levels and communicate replenishment needs to the relevant team
- Uphold The Twenty Two’s values and standards in every customer interaction
What’s in It for You?
- A unique opportunity to be part of an exciting pop-up concept within one of London’s most celebrated luxury hospitality venues
- A part-time role of 16 to 24 hours per week with any additional or overtime hours compensated accordingly
- An initial fixed-term contract of 6 months, renewable subject to demand and performance
- Ongoing training and development opportunities
- A collaborative and professional team environment
Employee Benefits
Available from day one:
- Employee Assistance Programme with Hospitality Action, our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement or mental health problems.
- Employee Referral Scheme, £1,000 paid on your referral completing their probationary period.
- Mentoring schemes. Management Development Training, on-the-job with support from external training providers.
- Your birthday is off.
Available on successful completion of your probationary period:
- Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
- Generous staff discount in the Ground Floor Restaurant, 30% off a table up to 4pax and 20% off a table up to 6pax.
- A Guest Experience in the Hotel, subject to availability.
- Holiday entitlement increases, 2 days at 2 years’ length of service and a further 3 days at 5 years’ length of service, prorated to your contract hours.
- Long service award schemes, 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status - watch this space).
If you do not hear from us within 7 days, please consider your application unsuccessful.
Waiter in London employer: The Twenty Two London Hotel
At The Twenty Two, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values excellence and empathy. Located in the heart of London’s prestigious Grosvenor Square, our luxury lifestyle hotel provides tailored development opportunities, generous employee benefits, and a supportive environment where your passion for high-end hospitality can truly flourish. Join us to be part of a growing brand that prioritises your wellbeing and professional growth while delivering unforgettable experiences to our guests.
Contact Details:
The Twenty Two London Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter in London
✨Tip Number 1
Familiarise yourself with The Twenty Two's unique offerings and atmosphere. Understanding the luxury lifestyle and high-end service expectations will help you stand out during interviews and conversations.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in high-end establishments. Building connections can provide valuable insights and potentially lead to a referral.
✨Tip Number 3
Practice your communication skills by engaging with people from diverse backgrounds. This will enhance your ability to build rapport with guests and handle any concerns they may have.
✨Tip Number 4
Showcase your passion for exceptional guest service by volunteering or working in similar environments. Gaining hands-on experience will not only boost your confidence but also demonstrate your commitment to excellence.
We think you need these skills to ace Waiter in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the expectations for a Waiter at The Twenty Two. Highlight your relevant experience in high-end hospitality and your passion for exceptional guest service.
Tailor Your CV:Customise your CV to reflect your previous experience in similar roles. Emphasise your communication skills, attention to detail, and ability to work in a team-oriented environment.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've delivered excellent service in the past and how you can contribute to the team at The Twenty Two.
Proofread Your Application:Before submitting, thoroughly proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at The Twenty Two London Hotel
✨Showcase Your Passion for Service
During the interview, express your genuine passion for providing exceptional guest service. Share specific examples from your previous experiences where you went above and beyond to create memorable moments for guests.
✨Demonstrate Product Knowledge
Be prepared to discuss the menu and beverage pairings. Familiarise yourself with common high-end dishes and drinks, as well as any specials that may be relevant. This shows your commitment to delivering informed service.
✨Emphasise Team Collaboration
Highlight your ability to work closely with kitchen and bar teams. Discuss how you’ve successfully collaborated in past roles to ensure seamless service delivery, which is crucial in a fast-paced environment like The Twenty Two.
✨Exude Confidence and Composure
In a luxury setting, maintaining a strong presence while being composed is key. Practice your body language and communication skills to convey confidence, warmth, and professionalism throughout the interview.
