Waiter

Waiter

London Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver five-star service and create memorable experiences for guests.
  • Company: Join The Twenty Two, a luxury hotel blending elegance with modern charm in London.
  • Benefits: Enjoy lifestyle perks, employee discounts, and a tailored development journey from day one.
  • Why this job: Be part of an iconic brand and enhance your hospitality skills in a vibrant environment.
  • Qualifications: Previous high-end hospitality experience and a passion for exceptional guest service required.
  • Other info: Flexible hours, including evenings and weekends, with opportunities for growth and recognition.

The predicted salary is between 20000 - 30000 £ per year.

Join Our Team as a Chef de Rang

Are you passionate about fine dining, driven by excellence, and skilled in providing exceptional service? If so, we want you to join our team at The Twenty-Two.

The Role

As a Chef de Rang, you will:

  • Oversee a section of the dining room, ensuring smooth and efficient service.
  • Greet guests and provide a warm, welcoming atmosphere.
  • Take orders and provide detailed information about menu items and specials.
  • Coordinate with the kitchen and other staff to ensure timely and accurate service.
  • Assist in training and mentoring junior staff members.
  • Handle guest inquiries and resolve any issues promptly and professionally.
  • Maintain high standards of cleanliness and organization in your section.
  • Uphold the hotel\’s policies and procedures, including health and safety regulations.

About Us

The Twenty Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club, creating a vibrant space for creative minds to connect and grow.

About You

We are looking for individuals who:

  • Are passionate about fine dining and hospitality.
  • Have exceptional attention to detail and organisational skills.
  • Thrive in a dynamic and fast-paced environment.

What’s in It for You?

  • Be part of an exciting venue redefining Mayfair’s hospitality scene.
  • Enjoy an attractive salary and personalised development plans.
  • Benefit from a suite of flexible perks designed to support your lifestyle.

Employee Benefits

Available from day one:

  • Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
  • Employee Referral Scheme: £1000 (paid on your referral successfully completing their probationary period).
  • Mentoring schemes: Management Development Training – on the job with support from external training providers.
  • Your birthday off.

Available on successful completion of your probationary period:

  • Generous Company Discretionary Sick Pay Scheme: You accrue one day CSP per month during your employment with the Company on a rolling basis capped at 5 years length of service.
  • Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
  • A Guest Experience in the Hotel (subject to availability).
  • Holiday entitlement increases: 2 days at 2 years length of service and a further 3 days at 5 years length of service, prorated to your contract hours.
  • Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.

Waiter employer: The Twenty Two London Hotel

At The Twenty Two, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values excellence and empathy. Located in the heart of London’s prestigious Grosvenor Square, our luxury lifestyle hotel provides tailored development opportunities, generous employee benefits, and a supportive environment where your passion for high-end hospitality can truly flourish. Join us to be part of a growing brand that prioritises your wellbeing and professional growth while delivering unforgettable experiences to our guests.
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Contact Detail:

The Twenty Two London Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter

✨Tip Number 1

Familiarise yourself with The Twenty Two's unique offerings and atmosphere. Understanding the luxury lifestyle and high-end service expectations will help you stand out during interviews and conversations.

✨Tip Number 2

Network within the hospitality industry, especially with those who have experience in high-end establishments. Building connections can provide valuable insights and potentially lead to a referral.

✨Tip Number 3

Practice your communication skills by engaging with people from diverse backgrounds. This will enhance your ability to build rapport with guests and handle any concerns they may have.

✨Tip Number 4

Showcase your passion for exceptional guest service by volunteering or working in similar environments. Gaining hands-on experience will not only boost your confidence but also demonstrate your commitment to excellence.

We think you need these skills to ace Waiter

Exceptional Guest Service
Strong Communication Skills
Attention to Detail
Confidence and Warmth
Teamwork and Collaboration
Flexibility in Working Hours
Product Knowledge
Ability to Anticipate Guest Needs
Problem-Solving Skills
Organisational Skills
Professional Attitude
Experience in High-End Hospitality
Ability to Handle Complaints Professionally

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the expectations for a Waiter at The Twenty Two. Highlight your relevant experience in high-end hospitality and your passion for exceptional guest service.

Tailor Your CV: Customise your CV to reflect your previous experience in similar roles. Emphasise your communication skills, attention to detail, and ability to work in a team-oriented environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've delivered excellent service in the past and how you can contribute to the team at The Twenty Two.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.

How to prepare for a job interview at The Twenty Two London Hotel

✨Showcase Your Passion for Service

During the interview, express your genuine passion for providing exceptional guest service. Share specific examples from your previous experiences where you went above and beyond to create memorable moments for guests.

✨Demonstrate Product Knowledge

Be prepared to discuss the menu and beverage pairings. Familiarise yourself with common high-end dishes and drinks, as well as any specials that may be relevant. This shows your commitment to delivering informed service.

✨Emphasise Team Collaboration

Highlight your ability to work closely with kitchen and bar teams. Discuss how you’ve successfully collaborated in past roles to ensure seamless service delivery, which is crucial in a fast-paced environment like The Twenty Two.

✨Exude Confidence and Composure

In a luxury setting, maintaining a strong presence while being composed is key. Practice your body language and communication skills to convey confidence, warmth, and professionalism throughout the interview.

Waiter
The Twenty Two London Hotel
Location: London
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