At a Glance
- Tasks: Serve customers with warmth and manage the Frutinni pop-up stand.
- Company: Join The Twenty Two, a luxury venue in Mayfair.
- Benefits: Flexible hours, training opportunities, and generous staff discounts.
- Other info: Enjoy a collaborative team environment with growth potential.
- Why this job: Be part of an exciting pop-up concept in a celebrated hospitality venue.
- Qualifications: Customer-focused attitude and previous experience in retail or hospitality.
The predicted salary is between 12 - 15 £ per hour.
Join our team as a Sales Assistant at our Frutinni pop‑up stand. We are looking for an enthusiastic and warm Sales Assistant to join us for an exciting new chapter at The Twenty Two.
The Role
- Welcome and serve customers with warmth, energy and a genuine passion for great food
- Manage the day-to-day operation of the take‑away stand, ensuring a smooth and enjoyable customer experience at all times
- Handle transactions accurately and efficiently
- Maintain the highest standards of presentation, cleanliness and hygiene at the stand
- Represent the Twenty Two brand with pride in every interaction
- Support with stock management and replenishment as needed
About Us
The Twenty Two is a luxury hotel, restaurant, members’ club and private events space located in the heart of Mayfair. We are a creative, collaborative and people‑focused business, committed to delivering refined hospitality in a relaxed yet high‑standard environment.
About You
We are looking for individuals who are passionate about excellence and culture. You will have:
- A warm, friendly and customer-focused approach
- Previous experience in a retail, hospitality or customer‑facing role, ideally within food and beverage
- Confidence in handling transactions and working in a fast‑paced environment
- Excellent communication skills and a positive, can‑do attitude
- A genuine enthusiasm for food and the ability to talk about products with knowledge and passion
Key Responsibilities
- Deliver a consistently exceptional customer experience at the Frutinni pop‑up stand
- Process take‑away orders and transactions accurately
- Maintain the stand to the highest standards of presentation and hygiene throughout the day
- Manage stock levels and communicate replenishment needs to the relevant team
- Uphold The Twenty Two’s values and standards in every customer interaction
What’s in It for You?
- A unique opportunity to be part of an exciting pop‑up concept within one of London’s most celebrated luxury hospitality venues
- A part‑time role of 16 to 24 hours per week with any additional or overtime hours compensated accordingly
- An initial fixed‑term contract of 6 months, renewable subject to demand and performance
- Ongoing training and development opportunities
- A collaborative and professional team environment
Employee Benefits
- Available from day one: Employee Assistance Programme with Hospitality Action, our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement or mental health problems.
- Employee Referral Scheme, £1,000 paid on your referral completing their probationary period.
- Mentoring schemes.
- Management Development Training, on‑the‑job with support from external training providers.
- Your birthday is off.
Available on successful completion of your probationary period:
- Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
- Generous staff discount in the Ground Floor Restaurant, 30% off a table up to 4pax and 20% off a table up to 6pax.
- A Guest Experience in the Hotel, subject to availability.
- Holiday entitlement increases, 2 days at 2 years’ length of service and a further 3 days at 5 years’ length of service, prorated to your contract hours.
- Long service award schemes, 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status - watch this space).
Sales Assistant - Frutinni Pop Up (3 Month Summer Contract) employer: The Twenty Two London Hotel
The Twenty Two is an exceptional employer, offering a unique opportunity to work in a vibrant pop-up environment within one of London's premier luxury hospitality venues. With a strong focus on employee development, a collaborative team culture, and generous benefits including a birthday off and a comprehensive Employee Assistance Programme, we are dedicated to fostering a supportive atmosphere where passion for food and customer service thrives.
Contact Details:
The Twenty Two London Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Frutinni Pop Up (3 Month Summer Contract)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Twenty Two and its values. This will help you connect with the team and show that you're genuinely interested in being part of their exciting pop-up concept.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an exceptional experience, think of examples from your past roles where you went above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your passion for food! As a Sales Assistant, you'll need to talk about products with enthusiasm. Brush up on your knowledge of the menu and be prepared to discuss what makes Frutinni special. Your excitement can really make you stand out!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are eager to join us. It shows initiative and gives you a better chance to shine right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Assistant - Frutinni Pop Up (3 Month Summer Contract)
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Talk about your favourite dishes or experiences in the food and beverage industry. We want to see that genuine enthusiasm that matches our vibe at The Twenty Two.
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you’ve interacted with customers. We’re all about delivering exceptional service, so share examples of how you've gone above and beyond to create a great experience for customers.
Be Yourself!:We’re looking for warm and friendly individuals, so don’t be afraid to let your personality come through in your application. Use a conversational tone and show us who you are – we want to get to know the real you!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the conversation about you joining our team!
How to prepare for a job interview at The Twenty Two London Hotel
✨Show Your Passion for Food
Make sure to express your genuine enthusiasm for food during the interview. Talk about your favourite dishes, any culinary experiences you've had, or even your go-to places for a great meal. This will show that you not only understand the product but also care about it.
✨Demonstrate Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think of specific situations where you went above and beyond to ensure a positive experience for customers. This will highlight your warm and friendly approach, which is key for this role.
✨Know the Brand
Research The Twenty Two and its values before the interview. Familiarise yourself with their offerings and what sets them apart in the luxury hospitality scene. Being able to discuss how you align with their brand will impress the interviewers.
✨Practice Transaction Scenarios
Since handling transactions is a big part of the job, practice how you would manage a busy takeaway stand. Think about how you'd handle multiple orders, maintain accuracy, and keep a positive attitude under pressure. This will demonstrate your confidence in a fast-paced environment.
