At a Glance
- Tasks: Serve customers with warmth and manage the Frutinni pop-up stand operations.
- Company: Join The Twenty Two, a luxury venue in Mayfair, known for its creative culture.
- Benefits: Enjoy flexible hours, training opportunities, and generous staff discounts.
- Other info: Collaborative team environment with excellent career growth potential.
- Why this job: Be part of an exciting pop-up concept and make a real impact on customer experiences.
- Qualifications: Customer-focused attitude and previous experience in hospitality or retail.
The predicted salary is between 12 - 15 £ per hour.
Join our team as a Sales Assistant - Frutinni Pop Up (3 Month Summer Contract). Are you bold, driven towards excellence and guided by intuition? We are looking for an enthusiastic and warm Sales Assistant to join us for an exciting new chapter at The Twenty Two.
The Role
- Welcome and serve customers with warmth, energy and a genuine passion for great food
- Manage the day-to-day operation of the take-away stand, ensuring a smooth and enjoyable customer experience at all times
- Handle transactions accurately and efficiently
- Maintain the highest standards of presentation, cleanliness and hygiene at the stand
- Represent the Twenty Two brand with pride in every interaction
- Support with stock management and replenishment as needed
About Us
The Twenty Two is a luxury hotel, restaurant, members’ club and private events space located in the heart of Mayfair. We are a creative, collaborative and people-focused business, committed to delivering refined hospitality in a relaxed yet high-standard environment.
About You
We are looking for individuals who are passionate about excellence and culture. You will have:
- A warm, friendly and customer-focused approach
- Previous experience in a retail, hospitality or customer-facing role, ideally within food and beverage
- Confidence in handling transactions and working in a fast-paced environment
- Excellent communication skills and a positive, can-do attitude
- A genuine enthusiasm for food and the ability to talk about products with knowledge and passion
Key Responsibilities
- Deliver a consistently exceptional customer experience at the Frutinni pop-up stand
- Process take-away orders and transactions accurately
- Maintain the stand to the highest standards of presentation and hygiene throughout the day
- Manage stock levels and communicate replenishment needs to the relevant team
- Uphold The Twenty Two’s values and standards in every customer interaction
What’s in It for You?
- A unique opportunity to be part of an exciting pop-up concept within one of London’s most celebrated luxury hospitality venues
- A part-time role of 16 to 24 hours per week with any additional or overtime hours compensated accordingly
- An initial fixed-term contract of 6 months, renewable subject to demand and performance
- Ongoing training and development opportunities
- A collaborative and professional team environment
Employee Benefits
- Available from day one: Employee Assistance Programme with Hospitality Action, our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement or mental health problems.
- Employee Referral Scheme, £1,000 paid on your referral completing their probationary period.
- Mentoring schemes.
- Management Development Training, on-the-job with support from external training providers.
- Your birthday is off.
Available on successful completion of your probationary period:
- Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
- Generous staff discount in the Ground Floor Restaurant, 30% off a table up to 4pax and 20% off a table up to 6pax.
- A Guest Experience in the Hotel, subject to availability.
- Holiday entitlement increases, 2 days at 2 years’ length of service and a further 3 days at 5 years’ length of service, prorated to your contract hours.
- Long service award schemes, 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status - watch this space).
Frutinni Pop‑Up Sales Assistant — Part‑Time Summer Role employer: The Twenty Two London Hotel
The Twenty Two is an exceptional employer, offering a vibrant and supportive work environment in the heart of Mayfair. As a Sales Assistant at our Frutinni pop-up, you will enjoy flexible part-time hours, ongoing training opportunities, and a unique chance to be part of a celebrated luxury hospitality venue. With a strong focus on employee well-being, including generous sick pay and a comprehensive Employee Assistance Programme, we are committed to fostering your growth and ensuring a rewarding experience.
Contact Details:
The Twenty Two London Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Frutinni Pop‑Up Sales Assistant — Part‑Time Summer Role
✨Tip Number 1
Get to know the Frutinni brand inside out! When you walk into that interview, show us your passion for food and how well you understand what we stand for. It’ll make you stand out as someone who truly cares about delivering an exceptional customer experience.
✨Tip Number 2
Practice your communication skills! We want to see that warm, friendly approach in action. Try role-playing with a friend or family member to get comfortable talking about food and handling transactions. The more confident you are, the better you'll connect with our customers.
✨Tip Number 3
Be ready to showcase your previous experience! Think of specific examples from your past roles in retail or hospitality where you went above and beyond for a customer. This will help us see how you can bring that same energy to the Frutinni pop-up.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at The Twenty Two. Let’s make this summer unforgettable together!
We think you need these skills to ace Frutinni Pop‑Up Sales Assistant — Part‑Time Summer Role
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Talk about your favourite dishes or experiences that made you excited about working in a food environment. We want to see that genuine enthusiasm!
Highlight Your Customer Service Skills:Make sure to mention any previous experience you've had in customer-facing roles. Whether it's retail or hospitality, we want to know how you've gone above and beyond to create a great experience for customers. Share specific examples if you can!
Keep It Warm and Friendly:Your application should reflect the warm and friendly vibe we're looking for. Use a conversational tone and be yourself! We appreciate authenticity, so don’t be afraid to let your personality come through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Twenty Two. Don’t miss out!
How to prepare for a job interview at The Twenty Two London Hotel
✨Know the Brand
Before your interview, take some time to research The Twenty Two and its Frutinni pop-up concept. Understand their values, the type of food they offer, and what makes them stand out in the luxury hospitality scene. This knowledge will help you demonstrate your genuine enthusiasm for the brand during the interview.
✨Showcase Your Customer Service Skills
Since this role is all about providing an exceptional customer experience, be ready to share specific examples from your previous roles where you went above and beyond for customers. Highlight your warm, friendly approach and how you handle challenging situations with a positive attitude.
✨Prepare for Fast-Paced Scenarios
The role requires working in a fast-paced environment, so think of examples that showcase your ability to stay calm under pressure. You might even want to practice answering questions while timing yourself to simulate the pace of the job. This will show that you're ready to hit the ground running.
✨Passion for Food is Key
As a Sales Assistant, you'll need to talk about food with knowledge and passion. Prepare to discuss your favourite foods, any culinary experiences you've had, or even trends in the food industry. This will not only show your enthusiasm but also your ability to engage customers effectively.
