At a Glance
- Tasks: Deliver high-quality table service and mentor junior team members.
- Company: The Twenty Two, a luxury hotel and restaurant in Mayfair.
- Benefits: Career progression, ongoing training, and generous employee discounts.
- Why this job: Join a creative team and elevate your hospitality skills in a high-standard environment.
- Qualifications: Experience in a high-standard waiter role and strong communication skills.
- Other info: Enjoy your birthday off and long service awards for dedicated employees.
The predicted salary is between 28800 - 43200 Β£ per year.
Join our team as a Senior Waiter. Are you bold, driven towards excellence, guided by intuition, and passionate about hospitality? We are looking for an experienced Senior Waiter who can deliver refined service while supporting and guiding junior team members.
The Role
- Deliver consistently high-quality table service.
- Manage assigned sections during service.
- Support and mentor Junior Waiters.
- Take food and beverage orders accurately and confidently.
- Act as a point of contact for guests during service.
About Us
The Twenty Two is a luxury hotel, restaurant, members' club, and private events space located in the heart of Mayfair. We are a creative, collaborative, and people-focused business, committed to delivering refined hospitality in a relaxed yet high-standard environment.
About You
We are looking for individuals who are passionate about excellence and culture. You will have:
- Previous experience in a waiter role within a high-standard environment.
- Strong guest-facing and communication skills.
- Confidence working in a fast-paced service setting.
- A calm and professional approach under pressure.
Key Responsibilities
- Deliver food and beverage service to brand standards.
- Supervise service flow within allocated sections.
- Handle guest queries and resolve minor issues.
- Ensure compliance with health, safety, and hygiene standards.
- Support training and onboarding of new starters.
What's in It for You?
- Career progression within a luxury hospitality business.
- Ongoing training and development opportunities.
- A collaborative and professional team environment.
Employee Benefits Available from day one:
- Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
- Employee Referral Scheme: Β£1,000 (paid on your referral completing their probationary period).
- Mentoring schemes.
- Management Development Training β on the job with support from external training providers.
- Your birthday is off.
- Available on successful completion of your probationary period: Generous Company Discretionary Sick Pay Scheme.
- You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years' length of service.
- Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
- A Guest Experience in the Hotel (subject to availability).
- Holiday entitlement increases: 2 days at 2 years' length of service, and a further 3 days at 5 years' length of service, prorated to your contract hours.
- Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status β watch this space).
If you do not hear from us within 7 days, please consider your application unsuccessful.
Senior Waiter in England employer: The Twenty Two London Hotel
Contact Detail:
The Twenty Two London Hotel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Waiter in England
β¨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Senior Waiter role. Personal recommendations can make all the difference, so donβt be shy about asking for introductions.
β¨Tip Number 2
Show up in person! If youβre eyeing a specific venue, pop in and introduce yourself. A friendly chat with the management can leave a lasting impression and might just land you an interview.
β¨Tip Number 3
Be ready to showcase your skills! When you get that chance to meet potential employers, be prepared to demonstrate your service style. Whether itβs taking mock orders or discussing your approach to guest interactions, show them what youβve got!
β¨Tip Number 4
Donβt forget to apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and gives us a chance to see your enthusiasm for joining our team at The Twenty Two.
We think you need these skills to ace Senior Waiter in England
Some tips for your application π«‘
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to delivering excellent service and how youβve gone above and beyond for guests in the past.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Waiter role. Highlight relevant experience in high-standard environments and any mentoring roles you've had, as we value those who can support and guide others.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and bullet points where possible to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role without any hiccups!
How to prepare for a job interview at The Twenty Two London Hotel
β¨Know the Menu Inside Out
Familiarise yourself with the menu and beverage offerings before the interview. Being able to discuss specific dishes and suggest pairings shows your passion for hospitality and your readiness to deliver high-quality service.
β¨Showcase Your Leadership Skills
As a Senior Waiter, you'll be guiding junior team members. Prepare examples of how you've mentored others in the past. Highlighting your ability to lead and support will demonstrate that you're the right fit for the role.
β¨Practice Calmness Under Pressure
Expect questions about handling stressful situations. Think of scenarios where you maintained professionalism during busy service times. Sharing these experiences will show your potential employer that you can thrive in a fast-paced environment.
β¨Engage with the Interviewers
Remember, interviews are a two-way street! Ask thoughtful questions about the team culture and training opportunities. This not only shows your interest but also helps you gauge if the environment aligns with your values.