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For Companies At a Glance
- Tasks: Answer incoming calls and manage client emails efficiently.
- Company: Join one of Scotland's top Building and Service companies in Glasgow.
- Benefits: Gain valuable experience in a dynamic work environment.
- Why this job: Perfect for those who enjoy communication and teamwork in a reputable company.
- Qualifications: Experience in switchboard coordination or similar roles is required.
- Other info: Exciting opportunity to grow your skills in a supportive setting.
The predicted salary is between 24000 - 36000 £ per year.
The Twenty One Recruitment Group have reqiore experienced Switchboard Coordinators for one of Scotland’s leading Building and Service companies. Based in Glasgow, the role will involve answering incoming calls to the business and assist if possible or pass to the relevant colleagues. The role also includes distributing emails that come into the business. This will require effectively monitoring the client emails coming into the service desk email group and filtering them through to the correct contact or department. If you feel you have the relevant experience and this position could be of interest to you, please apply and someone will be in touch to discuss in more detail…
Switchboard Coordinator employer: The Twenty One Recruitment Group Ltd
Contact Detail:
The Twenty One Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Switchboard Coordinator
✨Tip Number 1
Familiarize yourself with the company and its services. Understanding what the business does will help you answer calls more effectively and demonstrate your interest during any discussions.
✨Tip Number 2
Practice your communication skills. As a Switchboard Coordinator, you'll be the first point of contact for callers, so being clear and professional in your speech is crucial.
✨Tip Number 3
Get comfortable with email management tools. Since you'll be filtering emails to the right departments, knowing how to efficiently manage and prioritize emails will set you apart.
✨Tip Number 4
Showcase your multitasking abilities. In this role, you'll need to handle calls and emails simultaneously, so be ready to discuss any past experiences where you've successfully juggled multiple tasks.
We think you need these skills to ace Switchboard Coordinator
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Switchboard Coordinator. Familiarize yourself with the skills required, such as effective communication and email management.
Tailor Your CV: Highlight your relevant experience in handling calls and managing emails. Use specific examples that demonstrate your ability to filter and direct inquiries efficiently.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention any previous experience in similar positions and how it has prepared you for this job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as attention to detail is crucial for this position.
How to prepare for a job interview at The Twenty One Recruitment Group Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their services, values, and recent projects. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Call Handling Scenarios
Since the role involves answering calls, practice handling different types of call scenarios. Think about how you would respond to common inquiries or issues, and be ready to demonstrate your communication skills during the interview.
✨Email Management Skills
Be prepared to discuss your experience with managing emails. Highlight any tools or systems you've used to filter and distribute emails effectively, as this is a key part of the role.
✨Showcase Your Teamwork
The position requires collaboration with various departments. Share examples from your past experiences where you successfully worked with others to resolve issues or improve processes.
