At a Glance
- Tasks: Take food and beverage orders, ensuring a memorable experience for guests.
- Company: Join the vibrant team at The Old Government House Hotel.
- Benefits: Enjoy 20+ days holiday, service charge, discounts, and professional development.
- Other info: Participate in fun team events and enjoy free meals on duty.
- Why this job: Be part of a luxury hotel environment and create unforgettable guest experiences.
- Qualifications: Previous experience in fine dining and excellent customer service skills.
The predicted salary is between 22000 - 26000 € per year.
We are looking for a Waiter/Waitress to join our family. We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment. This role will be reporting into the Restaurant Manager.
Location: The Old Government House Hotel
Employment type: full time
Working pattern: 5 days out of 7 days
Key Responsibilities
- Take food and beverage orders accurately, ensuring all requests are communicated clearly to the kitchen and bar staff.
- Be fully familiar with all menu items and products available to offer informed recommendations and answer guest questions.
- Ensure tables are cleaned, set up to the highest standards, and maintained throughout the service period.
- Engage with guests and provide attentive service, ensuring every experience is memorable.
- Maintain all food service areas to the highest level of cleanliness and hygiene in accordance with hotel standards.
What are we looking for?
- Ability to connect with guests and provide personalised service with a warm, professional attitude.
- A keen eye for detail to ensure high standards of service and presentation are consistently met.
- Collaborative and positive attitude, with the ability to work seamlessly within a team.
- Previous experience in a similar role within a luxury hotel or fine dining setting.
What's in it for you?
- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 9 bank holidays.
- Excellent service charge added to your salary every month.
- Professional, award winning learning and development opportunities from day one.
- Fantastic recommend a friend and family bonus scheme worth up to £600.
- Enhanced paid maternity leave & paternity leave.
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels worldwide.
- Two paid volunteering days each year, because we care about our community.
- Access to immediate Employee Assistance Programme, because we care about our employees.
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
- Social and team building events per hotel.
- Free meals on duty.
- Complimentary uniform and dry‑cleaning services.
Equal Opportunity Employer
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Waiter employer: The Twelve Apostles Hotel & Spa
Red Carnation Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With generous benefits such as a competitive holiday allowance, excellent service charge, and extensive learning opportunities, employees are encouraged to thrive in a supportive environment. Located in the prestigious Old Government House Hotel, team members enjoy unique perks like discounted accommodation rates and engaging social events, making it a truly rewarding place to work.
Contact Detail:
The Twelve Apostles Hotel & Spa Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter
✨Tip Number 1
Get to know the hotel and its vibe before your interview. Familiarise yourself with the menu and the types of service they offer. This will help you show off your knowledge and passion for the role!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with engaging guests and handling tricky situations. Remember, it’s all about making their experience memorable.
✨Tip Number 3
Dress to impress! Since you’re aiming for a luxury hotel, make sure your outfit is smart and professional. First impressions count, so let your appearance reflect the high standards of the establishment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Waiter
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your excellent customer service skills in your application. We want to see how you connect with guests and create memorable experiences, so share specific examples from your previous roles!
Be Detail-Oriented:Attention to detail is key in a luxury hotel environment. When writing your application, mention how you've maintained high standards in service and presentation in past jobs. We love candidates who take pride in their work!
Team Player Vibes:We’re all about collaboration here at StudySmarter. In your application, emphasise your ability to work seamlessly within a team. Share stories that showcase your positive attitude and teamwork skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our family!
How to prepare for a job interview at The Twelve Apostles Hotel & Spa
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu items and any special offerings. This will not only help you answer questions confidently but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think of specific situations where you went above and beyond to ensure a guest's satisfaction, as this is crucial in a luxury hotel environment.
✨Demonstrate Attention to Detail
During the interview, highlight your ability to maintain high standards of cleanliness and presentation. You might even want to mention how you’ve handled similar responsibilities in past roles, ensuring that every aspect of service meets top-notch standards.
✨Engage with Enthusiasm
Remember, this role is all about connecting with guests. Practice engaging in a friendly and professional manner during the interview. Show your passion for providing memorable experiences, as this will resonate well with the interviewers.
