At a Glance
- Tasks: Manage hotel operations at night, ensuring guest satisfaction and team leadership.
- Company: Join a luxury hotel known for its exceptional service and vibrant culture.
- Benefits: Earn £32,000 OTE, enjoy 28-36 days holiday, and free nutritious meals.
- Other info: Enjoy excellent career growth, training opportunities, and discounts across our hotels.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Previous Night Manager experience in a luxury hotel and strong communication skills.
The predicted salary is between 32000 - 32000 € per year.
What's in it for you from day one:
- £32,000 OTE per annum, plus excellent benefits and perks!
- Holiday allowance starting at 28 days and increasing with length of service to 36 days.
- Nutritious free meals on duty.
- Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
- Excellent development opportunities with 80% of our managers being home-grown.
- Two paid volunteering days each year, so we can give back to our communities.
- Access to the Employee Assistance Programme through our partners at Hospitality Action.
- Annual social and festive events.
- Complimentary quality uniform and dry-cleaning services.
What's in it for you later:
- Cycle to work scheme which can save you up to 47% on the bike and equipment.
- Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter.
- Enhanced maternity pay of 13 weeks, fully paid.
- Enhanced paternity pay of 2 weeks, fully paid.
- £800 baby payment to support you and your baby with the essentials.
- Fantastic recommend a friend bonus scheme worth up to £600.
- Cross-departmental training available within your property, because we know you're a curious individual.
- 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa!
We are looking for an enthusiastic Night Manager to join our family on a full-time basis. We are looking for someone with previous hotel Night Manager experience with excellent communication skills and strong attention to detail. Someone who has a positive attitude towards training and development and enjoys delivering personalised outstanding service to our guests. This position reports to the Reception Manager.
Location: 100 Princes Street
Employment type: Full Time
Working pattern: 4 on 4 off rotation, working 12 hour shifts (8pm - 8am)
Key Responsibilities as a Night Manager:
- Manage the smooth operation of the hotel during the night.
- Comply the daily report and run the night audit.
- Lead a professional team ensuring guests are received in the correct manner.
- Be responsible for the security and safety of the hotel.
- Lead and develop your team.
- Bring innovative ideas and experiences that enhance our guests' stay.
What are we looking for?
- Previous Night Manager experience in a hotel, preferably in a luxury or five-star environment.
- Excellent communication skills, with the ability to lead a team and interact professionally with guests.
- Strong attention to detail, ensuring accuracy in night audits and reporting.
- A positive and proactive attitude toward training and personal development.
- Ability to maintain high standards of service and security throughout the night shift.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Night Manager employer: The Twelve Apostles Hotel & Spa
Red Carnation Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive salaries, generous holiday allowances, and a commitment to internal growth—where 80% of managers are promoted from within—employees enjoy a supportive environment that values their contributions. Located in the heart of Princes Street, our luxury hotel provides unique perks such as discounted accommodation rates and opportunities for cross-departmental training, making it an ideal place for those seeking a rewarding career in hospitality.
Contact Detail:
The Twelve Apostles Hotel & Spa Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the hotel and ask to speak with the hiring manager. A face-to-face interaction can leave a lasting impression and show your enthusiasm for the Night Manager role.
✨Tip Number 3
Prepare for the interview by researching the hotel’s values and recent news. Tailor your answers to reflect how your experience aligns with their commitment to outstanding service and team development.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our family.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous Night Manager experience and any relevant skills. We want to see how your background fits with our luxury hotel vibe, so don’t hold back on showcasing your achievements!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share your passion for hospitality and why you’re excited about the Night Manager role with us. Let’s see your personality come through – we love a good story!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the fantastic perks we offer. Plus, it’s super easy!
How to prepare for a job interview at The Twelve Apostles Hotel & Spa
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s values and what makes it stand out in the luxury market. Research their services, recent awards, and any unique offerings. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous Night Manager experience in detail. Prepare specific examples of how you’ve managed night operations, handled guest complaints, or led a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Demonstrate Leadership Skills
As a Night Manager, you’ll need to lead a team effectively. Think of instances where you’ve motivated your team or resolved conflicts. Be prepared to share these stories during the interview to illustrate your leadership style and how you can contribute to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s approach to staff development or how they handle guest feedback. This shows your enthusiasm for the role and helps you gauge if the hotel is the right fit for you.
