At a Glance
- Tasks: Serve guests at luxury events, ensuring top-notch service and memorable experiences.
- Company: Join the vibrant team at The Rubens at the Palace Hotel.
- Benefits: Earn £33,700 OTE, enjoy 28+ days holiday, and free meals on duty.
- Other info: Enjoy fun social events, volunteering days, and discounts across our hotels.
- Why this job: Be part of a dynamic environment with fantastic development opportunities.
- Qualifications: Previous experience in luxury hospitality and excellent customer service skills.
The predicted salary is between 33700 - 33700 £ per year.
We are looking for a Meeting & Events Waiter/Waitress to join our family. We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment. This role will be reporting into the Meetings & Events Assistant Manager.
Location: The Rubens at the Palace Hotel
Employment type: Full time
Working pattern: 5 days on, 2 days off depending on the business/events
What's in it for you from day one:
- £33,700 per annum OTE, plus other exciting perks and benefits!
- Holiday allowance starting at 28 days and increasing with length of service to 36 days.
- Nutritious free meals on duty.
- Award-winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
- Excellent development opportunities with 80% of our managers being home-grown.
- Two paid volunteering days each year, so we can give back to our communities.
- Access to the Employee Assistance Programme through our partners at Hospitality Action.
- Monthly tea parties and annual social events, including boat parties and festive events for your little ones.
- Complimentary quality uniform and dry-cleaning services.
What's in it for you later:
- Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter.
- Enhanced maternity pay of 13 weeks, fully paid.
- Enhanced paternity pay of 2 weeks, fully paid.
- £800 baby payment to support you and your baby with the essentials.
- Fantastic recommend a friend bonus scheme worth up to £600.
- Cross-departmental training available within your property, because we know you're a curious individual.
- 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa!
Key Responsibilities of a Meetings & Events Waiter/Waitress:
- Take food and beverage orders accurately, ensuring all requests are communicated clearly to the kitchen and bar staff.
- Help look after events and meetings, including setting up function spaces/rooms.
- Be fully familiar with all menu items and products available to offer informed recommendations and answer guest questions.
- Ensure tables are cleaned, set up to the highest standards, and maintained throughout the service period.
- Engage with guests and provide attentive service, ensuring every experience is memorable.
- Maintain all food service areas to the highest level of cleanliness and hygiene in accordance with hotel standards.
What are we looking for?
- Ability to connect with guests and provide personalised service with a warm, professional attitude.
- A keen eye for detail to ensure high standards of service and presentation are consistently met.
- Collaborative and positive attitude, with the ability to work seamlessly within a team.
- Previous experience in a similar role within a luxury hotel or meeting & events setting.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Meetings & Events Waiter/Waitress employer: The Twelve Apostles Hotel & Spa
At The Rubens at the Palace Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. With competitive pay, generous holiday allowances, and a commitment to employee development through award-winning training programmes, we ensure our staff feel valued and supported. Our unique perks, such as complimentary meals, social events, and discounted accommodation rates, make working with us not just a job, but a rewarding experience in a luxurious environment.
Contact Details:
The Twelve Apostles Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Meetings & Events Waiter/Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Twelve Apostles Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Twelve Apostles Hotel & Spa
Don't be shy about reaching out to The Twelve Apostles Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meetings & Events Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Twelve Apostles Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Twelve Apostles Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
