Meetings & Events Coordinator

We are seeking an enthusiastic and proactive Meetings and Events Coordinator to join our team. The ideal candidate will be passionate about creating unforgettable events and delivering exceptional service to both corporate and leisure clients. This is a fantastic opportunity for someone with a strong background in event coordination and sales, who thrives in a luxury environment and wants to develop their career within the hospitality industry.

Key Responsibilities as a Meetings and Events Coordinator:

• Ensuring the end-to-end support to clients from planning event to billing processes.
• Responding to events and residential enquiries from enquiry stage to billing.
• Creating proposals based on clients requirements and take necessary steps to convert the business.
• Creating the function sheet and ensure that there is a correct and smooth handover to the operations team.
• Ensuring the function sheets are distributed in a timely manner to the correct departments.
• Administrative support for the event sales department, including but not limited to signage, function sheet changes report, weekly function sheet distribution, update and manage the CRM (Salesforce) and undertake other sales tasks and reports.

What are we looking for?

• Previous experience in sales, event coordination, or a similar role in the hospitality or events industry.
• Excellent organizational skills and the ability to multitask and prioritize effectively.
• Strong communication skills, with a focus on customer service and attention to detail.
• Ability to work well under pressure while maintaining high standards of service.
• A proactive, self-motivated individual who takes initiative and thrives in a fast-paced environment.
• Strong negotiation skills with an understanding of budget management and profitability.
• A positive attitude with the ability to work effectively as part of a team and build relationships with clients and suppliers.
• A genuine passion for hospitality and creating memorable experiences for guests.

What's in it for you?

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
• Excellent service charge added to your salary every month.
• Professional, award-winning learning and development opportunities from day one.
• Fantastic recommend a friend and family bonus scheme worth up to £600.
• Enhanced paid maternity leave & paternity leave.
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at Red Carnation Hotels worldwide.
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees.
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel.
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services.
• Staff Accommodation.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.