At a Glance
- Tasks: Lead the Maintenance department in a luxury hotel, ensuring top-notch facilities and guest satisfaction.
- Company: Join the prestigious Chesterfield Mayfair Hotel, known for its vibrant culture and exceptional service.
- Benefits: Enjoy £45,000 OTE, 28-36 days holiday, free meals, and fantastic development opportunities.
- Other info: Be part of a diverse team with exciting events and generous employee perks.
- Why this job: Make a real impact in a luxury setting while growing your career in hospitality.
- Qualifications: Experience as a Maintenance Manager or Senior Engineer with strong technical and leadership skills.
The predicted salary is between 22000 - 26000 £ per year.
What’s in it from day one: £45,000 OTE, plus other perks and benefits! Holiday allowance starting at 28 days and increasing with length of service to 36 days. Nutritious free meals on duty. Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills. Excellent development opportunities with 80% of our managers being home-grown. Two paid volunteering days each year, so we can give back to our communities. Access to the Employee Assistance Programme through our partners at Hospitality Action. Monthly tea parties and annual social events, including boat parties and festive events for your little ones. Complimentary quality uniform and dry-cleaning services.
What's in it for you later: Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter. Enhanced maternity pay of 13 weeks, fully paid. Enhanced paternity pay of 2 weeks, fully paid. £800 baby payment to support you and your baby with the essentials. Fantastic recommend a friend bonus scheme worth up to £600. Cross‑departmental training available within your property, because we know you're a curious individual. 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa!
We are looking for an experienced and proactive Maintenance Manager to lead the day‑to‑day running of the Maintenance department within our luxury hotel. This is a key operational leadership role, responsible for ensuring the hotel’s facilities, plant, and infrastructure are maintained to the highest standards, supporting exceptional guest satisfaction at all times. Reporting directly to the Property Manager, you will oversee preventative maintenance, compliance, refurbishment projects, energy efficiency, and the leadership and development of the engineering team.
Location: The Chesterfield Mayfair Hotel
Employment type: Full-time permanent
Working pattern: 5 days on, 2 days off
The Chesterfield Mayfair Hotel is a four-star boutique hotel in the heart of exclusive Mayfair. Some of its features include 107 bedrooms as well as seven different event spaces, a Butler’s Restaurant, a Terrace Bar, Stanley’s Rooftop Bar, and a Conservatory, where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink.
Key Responsibilities of a Maintenance Manager:
- Managing the day‑to‑day operation of the Maintenance department, ensuring high standards across all areas.
- Setting and communicating quality standards through SOPs, training, and service journeys.
- Leading and developing the engineering team, including rotas, appraisals, and training.
- Ensuring compliance with all statutory testing and Health & Safety legislation.
- Overseeing preventative maintenance programmes to minimise downtime and replacement costs.
- Managing response times to maintenance issues to ensure guest satisfaction.
- Acting as the main liaison with external contractors and technical service providers.
- Overseeing refurbishment projects across bedrooms, public areas, and plant rooms.
- Monitoring utility consumption and implementing energy‑saving initiatives.
- Managing departmental budgets, forecasts, and cost control.
- Ensuring effective stock, spares, and equipment control.
- Conducting regular inspections of the building, plant, and workshop areas.
- Supporting emergency call‑outs and rotating executive shifts as required.
- Maintaining immaculate workshop and plant areas at all times.
What are we looking for?
- Previous experience as a Maintenance Manager or Senior Engineer within a hotel or similar environment.
- Strong technical knowledge of building services, mechanical and electrical systems.
- In‑depth understanding of statutory compliance and Health & Safety legislation.
- Proven leadership and people management skills.
- Excellent organisational and problem‑solving abilities.
- Experience managing budgets, contractors, and refurbishment projects.
- Strong communication skills and a hands‑on, proactive approach.
- Flexibility to support emergency call‑outs and operational demands.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Maintenance Manager The Chesterfield Mayfair Hotel London £45,000 OTE, plus other perks and benefits employer: The Twelve Apostles Hotel & Spa
At The Chesterfield Mayfair Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With generous holiday allowances, award-winning learning programmes, and a commitment to internal promotions, we ensure our Maintenance Manager has the tools and support needed for both personal and professional growth. Located in the heart of exclusive Mayfair, our hotel provides unique perks such as discounted accommodation rates and engaging social events, making it a truly rewarding place to work.
Contact Details:
The Twelve Apostles Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Manager The Chesterfield Mayfair Hotel London £45,000 OTE, plus other perks and benefits
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Twelve Apostles Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Twelve Apostles Hotel & Spa
Don't be shy about reaching out to The Twelve Apostles Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Manager The Chesterfield Mayfair Hotel London £45,000 OTE, plus other perks and benefits
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Twelve Apostles Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Twelve Apostles Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!