Graduate Management Programme - UK, Ireland & Switzerland
Graduate Management Programme - UK, Ireland & Switzerland

Graduate Management Programme - UK, Ireland & Switzerland

Trainee 33000 - 33000 £ / year (est.) No home office possible
The Twelve Apostles Hotel & Spa

At a Glance

  • Tasks: Join our Graduate Management Programme and gain hands-on experience in luxury hospitality.
  • Company: Red Carnation Hotels, a family-owned collection of luxury hotels across the UK, Ireland, and Switzerland.
  • Benefits: £33,000 OTE, 28-36 days holiday, free meals, and fantastic discounts.
  • Other info: Direct access to CEO and opportunities for permanent management roles.
  • Why this job: Build a leadership career rooted in hospitality with award-winning training and mentorship.
  • Qualifications: Relevant degree or 12 months industry experience; passion for hospitality is a must!

The predicted salary is between 33000 - 33000 £ per year.

Graduate Management Programme

£33,000 OTE per annum, plus other exciting benefits and perks!

  • Holiday allowance starting at 28 days and increasing with length of service up to 36 days.
  • Delicious free meals on duty.
  • Professional, award winning learning and development opportunities from day one.
  • Fantastic recommend a friend and family bonus scheme worth up to £600.
  • 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
  • Two paid volunteering days each year, because we care about our community.
  • Access to immediate Employee Assistance Programme, because we care about our employees.
  • Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
  • Social and team building events.
  • Complimentary quality uniform and dry‑cleaning services.
  • Enhanced paid maternity leave & paternity leave.

Are you ready to build a leadership career rooted in Hospitality, Excellence, Aspiration, Respect and Teamwork? Red Carnation Hotels invites ambitious individuals to apply for our Graduate Management Programme (MP) – an award-winning development pathway designed to nurture future leaders who lead with heart, integrity and purpose.

At Red Carnation Hotels, we believe outstanding hospitality begins with our people. Our Management Programme is built around our HEART values, ensuring our future leaders grow not only in capability, but in character.

How does it work? Our structured programme offers hands‑on operational experience, leadership development and business exposure across our hotels, ensuring you understand what exceptional hospitality looks like at every level.

  • Rooms Division – 12 months
  • Housekeeping
  • Concierge
  • Nights
  • Reception
  • Reservations
  • Food & Beverage – 12 months
    • Room Service
    • Kitchen
    • Events
    • Restaurant
    • Bar

    You will develop a deep understanding of guest experience, learning how attention to detail, warmth and consistency create unforgettable stays.

    To support your development, you will participate in our award-winning learning and development trainings, as well as exposure to our central support departments, to enable you to emerge as a capable manager upon completion of the programme.

    Other highlights at a glance:

    • Direct access to CEO, Mr Jonathan Raggett.
    • Mentoring support with a senior member of the Management or Executive Team.
    • Experience London and one other destination - Ireland, Guernsey, Switzerland or Scotland (must be able to speak fluent French).
    • Permanent operational management opportunities when you are ready.

    Many of our senior managers came through the programme and others are now:

    • Front Office Managers
    • Restaurant Managers
    • Operations Managers
    • Deputy General Managers
    • General Managers
    • Hotel Managers
    • Executive Assistants
    • Food & Beverage Managers

    Who We’re Looking For?

    We are seeking individuals who naturally align with our HEART values and demonstrate leadership potential.

    To join the programme, you will need:

    • A relevant degree and/or a minimum of 12 months’ related industry experience
    • A genuine passion for hospitality and delivering exceptional guest experiences
    • A desire to grow, learn and take on responsibility
    • Strong attention to detail and pride in doing things well
    • Excellent communication skills in English (written and spoken)
    • Eligibility to work in the UK/Ireland or Switzerland

    What’s next? Apply online today for our 2027 cohort! Applications close October 2026. We will be in touch by November 2026. You will take part in a two-step process: an individual online interview and if successful, an assessment day in January 2027. Opportunities to commence the programme from March to November 2027.

    If you have any questions please contact our Talent Development Officer, Arella Warner for more details.

    Why Red Carnation Hotels?

    A people‑first culture built on HEART. Red Carnation Hotels is a family‑owned collection of luxury hotels and restaurants across the UK, Ireland, Switzerland, and Southern Africa. We are proud to be recognised not only for exceptional guest experiences, but for our commitment to developing and supporting our people, including:

    • Top Employer Award (2026)
    • Catey Award for Best Employer (2025)
    • AA's Hotel Group of the Year (2024)

    At Red Carnation Hotels, we develop leaders from within and believe careers should be built with purpose, passion and pride.

    • Leads with Hospitality – creating meaningful experiences for guests and colleagues
    • Strives for Excellence – setting high standards and leading by example
    • Demonstrates Aspiration – showing ambition, curiosity and a desire to progress
    • Acts with Respect – valuing people, perspectives and inclusive leadership
    • Champions Teamwork – building trust, collaboration and shared success

    Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Graduate Management Programme - UK, Ireland & Switzerland employer: The Twelve Apostles Hotel & Spa

    Red Carnation Hotels is an exceptional employer that prioritises the growth and well-being of its employees through a vibrant work culture rooted in HEART values. With award-winning learning and development opportunities, generous holiday allowances, and a commitment to community engagement, employees are empowered to build meaningful careers in hospitality while enjoying unique perks such as discounts at our luxury hotels and direct access to senior leadership. Join us to be part of a family-owned collection that truly values its people and fosters a supportive environment for future leaders.
    The Twelve Apostles Hotel & Spa

    Contact Detail:

    The Twelve Apostles Hotel & Spa Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Graduate Management Programme - UK, Ireland & Switzerland

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Red Carnation Hotels. You never know who might give you a heads-up about an opportunity!

    ✨Tip Number 2

    Prepare for your interviews by researching the company culture and values. Red Carnation Hotels is all about HEART – Hospitality, Excellence, Aspiration, Respect, and Teamwork. Make sure you can demonstrate how you embody these values in your experiences.

    ✨Tip Number 3

    Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your passion for hospitality and your leadership potential. Remember, confidence is key!

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our social media for updates and tips on the Graduate Management Programme. We’re rooting for you!

    We think you need these skills to ace Graduate Management Programme - UK, Ireland & Switzerland

    Leadership Potential
    Attention to Detail
    Communication Skills
    Teamwork
    Customer Service Orientation
    Operational Management
    Problem-Solving Skills
    Adaptability
    Passion for Hospitality
    Collaboration
    Learning Agility
    Fluency in English
    Relevant Industry Experience
    Mentoring and Coaching

    Some tips for your application 🫡

    Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your dedication to delivering exceptional guest experiences. We want to see your enthusiasm!

    Align with Our HEART Values: Make sure to weave in our HEART values throughout your application. Show us how you embody Hospitality, Excellence, Aspiration, Respect, and Teamwork in your past experiences. This will help us see if you're a great fit for our culture!

    Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand. Remember, less is often more!

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate. We can’t wait to hear from you!

    How to prepare for a job interview at The Twelve Apostles Hotel & Spa

    ✨Know Your HEART Values

    Before the interview, take some time to familiarise yourself with Red Carnation Hotels' HEART values: Hospitality, Excellence, Aspiration, Respect, and Teamwork. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial for the Graduate Management Programme.

    ✨Showcase Your Passion for Hospitality

    During the interview, express your genuine passion for the hospitality industry. Share specific experiences where you went above and beyond to create exceptional guest experiences. This will show that you not only understand the importance of service but also have the drive to excel in this field.

    ✨Prepare for Situational Questions

    Expect situational questions that assess your problem-solving skills and ability to work under pressure. Prepare by thinking of scenarios where you had to demonstrate leadership, teamwork, or attention to detail. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

    ✨Ask Insightful Questions

    At the end of the interview, don’t forget to ask insightful questions about the programme and the company culture. This shows your interest and enthusiasm for the role. You might ask about the mentoring process or how success is measured within the programme, which can also give you valuable insights into what to expect.

    Graduate Management Programme - UK, Ireland & Switzerland
    The Twelve Apostles Hotel & Spa

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