At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the award-winning Red Carnation Hotel Collection in luxury hospitality.
- Benefits: Competitive salary, generous holiday allowance, free meals, and exciting perks.
- Other info: Enjoy discounts at hotels and restaurants, plus opportunities for personal growth.
- Why this job: Be part of a vibrant team and develop your skills in a prestigious environment.
- Qualifications: Previous experience in luxury dining and excellent customer service skills required.
The predicted salary is between 35436 - 35436 £ per year.
Incredible benefits from day one:
- £35,436.80 OTE per annum, plus other exciting perks and benefits!
- Holiday allowance starting at 28 days and increasing with length of service to 36 days.
- Nutritious free meals on duty.
- Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
- Excellent development opportunities with 80% of our managers being home‑grown.
- Two paid volunteering days each year, so we can give back to our communities.
- Access to the Employee Assistance Programme through our partners at Hospitality Action.
- Monthly tea parties and annual social events, including boat parties and festive events for your little ones.
- Complimentary quality uniform and dry‑cleaning services.
Later benefits:
- Vibrant hotel recognition events and hotel‑based incentives, including Employee of the Month and Manager of the Quarter.
- Enhanced maternity pay of 13 weeks, fully paid.
- Enhanced paternity pay of 2 weeks, fully paid.
- £800 baby payment to support you and your baby with the essentials.
- Fantastic recommend a friend bonus scheme worth up to £600.
- Cross‑departmental training available within your property.
- 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa!
We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment. This role will be reporting into the F&B Manager.
Location: London, Mayfair
Employment type: Full‑time permanent
Working pattern: 5 days across the week
Key Responsibilities of a Waiter:
- Take food and beverage orders accurately, ensuring all requests are communicated clearly to the kitchen and bar staff.
- Be fully familiar with all menu items and products available to offer informed recommendations and answer guest questions.
- Ensure tables are cleaned, set up to the highest standards, and maintained throughout the service period.
- Engage with guests and provide attentive service, ensuring every experience is memorable.
- Maintain all food service areas to the highest level of cleanliness and hygiene in accordance with hotel standards.
What are we looking for?
- Ability to connect with guests and provide personalised service with a warm, professional attitude.
- A keen eye for detail to ensure high standards of service and presentation are consistently met.
- Collaborative and positive attitude, with the ability to work seamlessly within a team.
- Previous experience in a similar role within a luxury hotel or fine dining setting.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Waiter in City of Westminster employer: The Twelve Apostles Hotel & Spa
At Red Carnation Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Mayfair, London. With competitive salaries, generous holiday allowances, and a commitment to employee development through award-winning training programmes, we ensure our team members thrive both personally and professionally. Our focus on community engagement, alongside unique perks like discounted accommodation and social events, makes us a truly rewarding place to work for those passionate about hospitality.
Contact Details:
The Twelve Apostles Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter in City of Westminster
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know about openings that aren't advertised yet, and a personal recommendation can really boost your chances.
✨Tip Number 2
Get social on platforms like LinkedIn! Follow the hotel and engage with their posts. It shows you're genuinely interested and can help you stand out when they see your name pop up.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your previous experience aligns with the luxury service they offer. We want to see your personality shine through!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining our amazing team at Red Carnation Hotels.
We think you need these skills to ace Waiter in City of Westminster
Some tips for your application 🫡
Show Off Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words. Remember, we’re all about creating memorable experiences for our guests, and that starts with you.
Tailor Your Application:Make sure to tailor your application to the role of Waiter/Waitress in a luxury hotel. Highlight any relevant experience you have in fine dining or hospitality, and don’t forget to mention your customer service skills. We love seeing how your background aligns with what we’re looking for!
Be Specific About Your Skills:We’re keen on details, so when you mention your skills, be specific! Instead of just saying you have great attention to detail, give examples of how you've used this in previous roles. This helps us see how you can contribute to our high standards of service.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll get to see all the amazing benefits we offer right there. Plus, it shows us you’re genuinely interested in joining our family at Red Carnation Hotels.
How to prepare for a job interview at The Twelve Apostles Hotel & Spa
✨Know the Menu Inside Out
Familiarise yourself with the menu and all the offerings at the hotel. Being able to confidently discuss dishes and make recommendations will impress your interviewers and show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this is crucial in a luxury hotel environment.
✨Demonstrate Attention to Detail
During the interview, emphasise your keen eye for detail. Discuss how you ensure tables are set up perfectly and how you maintain cleanliness and hygiene standards, as these are key responsibilities of a waiter.
✨Be Ready to Engage
Practice engaging with your interviewers as if they were guests. Show your warm, professional attitude and ability to connect with people. This will reflect your potential to create memorable experiences for guests at the hotel.
