Food & Beverage Supervisor in City of Westminster

Location: London, Victoria

Employment type: Full Time

Working pattern: 5 on 2 off

What's in it for you from day one:

• £36,780 OTE per annum, plus other exciting perks and benefits!
• Holiday allowance starting at 28 days and increasing with length of service to 36 days.
• Nutritious free meals on duty.
• Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
• Excellent development opportunities with 80% of our managers being home-grown.
• Two paid volunteering days each year, so we can give back to our communities.
• Access to the Employee Assistance Programme through our partners at Hospitality Action.
• Monthly tea parties and annual social events, including boat parties and festive events for your little ones.
• Complimentary quality uniform and dry-cleaning services.

What's in it for you later:

• Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter.
• Enhanced maternity pay of 13 weeks, fully paid.
• Enhanced paternity pay of 2 weeks, fully paid.
• £800 baby payment to support you and your baby with the essentials.
• Fantastic recommend a friend bonus scheme worth up to £600.
• Cross-departmental training available within your property, because we know you're a curious individual.
• 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa!

Key Responsibilities of a Food & Beverage Supervisor:

• Oversee and ensure the smooth running of breakfast, lunch, afternoon tea, and dinner services.
• Update and maintain the department’s Standard Operating Procedures (SOPs) to ensure consistency and excellence.
• Check all drink orders and deliveries upon receipt to ensure accuracy and quality.
• Familiarise yourself with all daily bookings and guest requirements to facilitate seamless service.
• Carry out daily cash-ups during late shifts, ensuring financial accuracy and accountability.
• Liaise effectively with colleagues, management, and kitchen staff to ensure prompt, professional, and efficient service at all times.

What are we looking for?

• Previous experience as a Food & Beverage Supervisor or in a similar role within the hospitality industry, ideally in a luxury hotel or high-end dining setting.
• Exceptional communication skills, both verbal and written.
• Strong attention to detail with a commitment to delivering personalised and high-quality service.
• Ability to work well under pressure in a fast-paced environment.
• Excellent teamwork and leadership abilities, ensuring smooth collaboration with all departments.
• A positive, proactive attitude with a focus on guest satisfaction.
• Flexibility with working hours, including weekends and evenings.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.