At a Glance
- Tasks: Create unforgettable experiences for guests in a luxury hotel setting.
- Company: Join the prestigious Red Carnation Hotels family.
- Benefits: Earn £15.11 OTE per hour with free meals and amazing perks!
- Other info: Enjoy flexible shifts, social events, and opportunities for growth.
- Why this job: Be part of a vibrant team and develop your hospitality skills.
- Qualifications: Previous experience in luxury hospitality and excellent customer service skills.
The predicted salary is between 15 - 15 € per hour.
What's in it for you?
- £15.11 OTE per hour, including incredible perks and benefits!
- Nutritious free meals on duty.
- Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
- Excellent development opportunities with 80% of our managers being home‑grown.
- Two paid volunteering days each year, so we can give back to our communities.
- Access to the Employee Assistance Programme through our partners at Hospitality Action.
- Monthly tea parties and annual social events, including boat parties and festive events for your little ones.
- Complimentary quality uniform and dry‑cleaning services.
We are looking for a Food & Beverage Waiter to join our family! We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.
Location: The Egerton House Hotel
Employment type: Casual
Working pattern: Flexible Early and Late shifts
Key Responsibilities of a Food & Beverage Assistant:
- Creating memorable experiences for our guests by using emotional engagement and high attention to details.
- Being familiar with all menus and all products available.
- Cleaning and setting up tables.
- Taking orders for our wonderful guests.
- Making sure that all food service areas are maintained to the highest level of cleanliness and hygiene.
- Assisting with the restaurant within house telephone calls and messages from guests as well as taking reservations to the company standards.
What are we looking for?
- Previous experience in a similar role within a luxury hotel or high‑end restaurant environment is preferred.
- Excellent customer service and interpersonal skills, a keen attention to detail, and the ability to handle high‑pressure situations with grace.
- A friendly, enthusiastic, and professional with a strong passion for hospitality and ensuring guests have an unforgettable experience.
- Ability to work effectively within a team, collaborating with colleagues across different departments to ensure smooth service and guest satisfaction.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Casual Food & Beverage Waiter employer: The Twelve Apostles Hotel & Spa
Red Carnation Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive pay, nutritious meals on duty, and extensive learning opportunities, including award-winning training programmes, employees are encouraged to grow within the company. The inclusive environment fosters teamwork and community engagement, making it a rewarding place to work for those passionate about delivering outstanding hospitality experiences.
Contact Detail:
The Twelve Apostles Hotel & Spa Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Food & Beverage Waiter
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out The Egerton House Hotel's website and social media. This way, you can chat about their values and what makes them special during your conversation.
✨Tip Number 2
Practice your customer service skills! Think of some scenarios where you might need to handle tricky situations with guests. Role-playing these can help you feel more confident and ready to impress.
✨Tip Number 3
Dress to impress! Since you're applying for a luxury hotel, make sure you look sharp and professional for your interview. A polished appearance shows that you take the role seriously and understand the industry standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Casual Food & Beverage Waiter
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your excellent customer service skills in your application. We want to see how you create memorable experiences for guests, so share specific examples from your previous roles that showcase your interpersonal skills and attention to detail.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the luxury hotel environment we operate in. Mention any relevant experience in high-end restaurants or hotels, and how it aligns with our values at StudySmarter.
Be Enthusiastic!:Let your passion for hospitality shine through in your written application. We love enthusiastic candidates who are excited about creating unforgettable experiences for our guests. A little personality goes a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family at StudySmarter!
How to prepare for a job interview at The Twelve Apostles Hotel & Spa
✨Know the Menu Inside Out
Familiarise yourself with the hotel’s food and beverage offerings before the interview. Being able to discuss specific dishes and drinks shows your enthusiasm and readiness to engage with guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to create memorable experiences for guests.
✨Demonstrate Team Spirit
Since teamwork is crucial in a busy restaurant environment, think of instances where you collaborated effectively with colleagues. Be ready to share how you contribute to a positive team atmosphere.
✨Dress to Impress
Even though it’s a casual position, dressing smartly for the interview reflects your professionalism and respect for the role. A neat appearance can make a great first impression!
