Travel Specialist (UK only - office based)

Do you have a burning passion for travel? Do you get a thrill out of helping others realise their dream holidays? Then we've got the job of a lifetime for you. Award winning, Turquoise Holidays is looking for dynamic, travel-obsessed sales specialists to join our team at HQ in leafy Beaconsfield.

The sales role is all about using your imagination, knowledge and flair to create unique itineraries and memorable holiday experiences that people will cherish for a lifetime. You certainly won't be an order-taking salesperson here – instead, you'll be helping to fulfil (exceed, even) the dream trips of everyone who gets in touch, whether that's a honeymoon to the Maldives, family trip to South Africa, group getaway to Thailand or anything in-between. On top of that, you will be customer focused in everything you do – the exceptional journey of a guest’s ‘Turquoise’ experience is paramount.

We strive to offer a friendly and inspirational workplace with ongoing training, continual development, a strong social committee and the opportunity to further successful careers within the travel industry.

• Answering and responding to all enquiries and brochure requests in a prompt and professional manner, in line with the company business and brand guidelines.
• Creating and producing imaginative itineraries using expert knowledge, attention to detail and creativity.
• Managing a portfolio of personal clients to ensure a high level of customer retention and referral business.
• Creating a brilliant, ongoing and accessible relationship with your guests, to ensure customer satisfaction levels are met and exceeded throughout the booking journey.
• Managing booking administration from enquiry to return, ensuring prompt and effective guidance and advice.
• Requirement to work weekends on a rota basis and (optional) overtime when required.
• Attending shows, exhibitions and events on behalf of the company when necessary (this may include weekends).
• Working to strict sales targets and KPIs set on a monthly, quarterly and annual basis. These are both individual and team targets.

• A natural affinity with the Turquoise brand and a passion for travel.
• Travel or luxury brand sales experience preferred.
• First-hand knowledge of one or more of our destinations preferred.
• Knowledge of airline GDS preferred but not essential.
• Outstanding communication skills and attention to detail.
• Excellent organisational and presentation skills.
• Smart, professional and passionate disposition.
• Hands on approach and a willingness to be part of a dynamic team.
• Working knowledge of Microsoft Office.

• Base salary dependent on experience.
• Target-based bonuses.
• Continual training and development.
• 28 days annual leave, including bank holidays - rising with length of service.
• A day off for your birthday.
• Company pension scheme.
• Travel benefits and educational trips.
• Travel insurance for business trips.

Applicants should send in their CV and covering letters to our Sales Manager Lara Cowtan who will be in touch to arrange further discussions if appropriate.