At a Glance
- Tasks: Oversee essential Facilities services to ensure effective Trust operations and high-quality patient care.
- Company: Join a leading NHS Trust dedicated to patient care and community health.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for growth and impact in the healthcare sector.
- Why this job: Be a key player in enhancing patient experiences through well-managed facilities.
- Qualifications: NVQ4 or degree in management, plus strong interpersonal and conflict management skills.
The predicted salary is between 37338 - 44962 £ per year.
About the Role
The post holder is responsible for overseeing the delivery and monitoring of a range of Facilities services essential for the effective working of the Trust, including domestic, catering, portering, waste, pest control, linen/laundry and other Facilities functions as required. The role contributes to high‑quality patient care by ensuring premises are well‑managed and maintained.
Key Responsibilities
- Oversee and monitor internal contracts (pest control, window cleaning, waste) and participate in regular contract review meetings.
- Meet regularly with Department Heads (e.g., Renal Dialysis Units, Queen Mary’s, Beckenham Beacon, Orpington) to discuss service delivery.
- Prepare and present regular performance reports to the CEF Management team.
- Deliver presentations to senior groups on the performance of Soft FM services.
- Lead PLACE auditing, reporting and rectification processes for South sites.
- Contribute to the implementation and ongoing assessment of National Cleaning Standards.
- Develop and maintain databases, reports and spreadsheets for monitoring service delivery.
- Act on behalf of clinical and non‑clinical departments to address complaints about service levels.
- Establish customer‑care groups to receive regular feedback and ensure services meet changing needs.
- Maintain accurate monitoring systems to assess value for money and set performance criteria.
- Take proactive and corrective action when standards are not achieved.
- Deputise for the Line Manager as required.
Required Education and Qualifications
NVQ4 or degree in management, administration or business studies, or equivalent experience.
Required Skills and Competencies
- Excellent interpersonal skills and ability to build productive collaborative relationships.
- Ability to work independently, managing complex and difficult situations, often involving conflict.
- Ability to manage initiatives within financial restraints and meet delivery deadlines.
- Computer literate with good keyboard skills.
- Knowledge and understanding of the NHS and its challenges.
Facilities & Compliance Lead (NHS) employer: The Trust
As a Facilities & Compliance Lead within the NHS, you will be part of a dedicated team committed to delivering high-quality patient care in a supportive and collaborative environment. Our organisation prioritises employee growth through continuous training and development opportunities, ensuring that you can advance your career while making a meaningful impact on the community. With a focus on maintaining high standards and fostering a culture of feedback, we offer a unique chance to contribute to essential services that directly enhance patient experiences across our facilities.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities & Compliance Lead (NHS)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the NHS or facilities management. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to make those connections.
✨Tip Number 2
Prepare for interviews by researching the Trust and its facilities services. We want you to show that you understand their needs and challenges. Think about how your experience aligns with their goals and be ready to discuss specific examples.
✨Tip Number 3
Practice your presentation skills! As a Facilities & Compliance Lead, you’ll need to present performance reports and lead discussions. We suggest rehearsing with friends or using online tools to get comfortable speaking in front of an audience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can contribute to high-quality patient care.
We think you need these skills to ace Facilities & Compliance Lead (NHS)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in facilities management and compliance. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Interpersonal Skills:Since this role involves working closely with various departments, it's crucial to demonstrate your excellent interpersonal skills. Share examples of how you've built productive relationships in previous roles.
Be Specific About Your Experience:When detailing your past roles, be specific about your achievements in managing contracts and service delivery. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Trust
✨Know Your Facilities Inside Out
Make sure you understand the various facilities services mentioned in the job description, like pest control and waste management. Research how these services impact patient care and be ready to discuss your insights during the interview.
✨Showcase Your Interpersonal Skills
Since this role requires excellent interpersonal skills, think of examples from your past experiences where you've built strong relationships or resolved conflicts. Be prepared to share these stories to demonstrate your ability to collaborate effectively with department heads.
✨Prepare for Performance Reporting
Familiarise yourself with performance reporting metrics relevant to facilities management. Consider how you would present these reports to senior groups and be ready to discuss your approach to monitoring service delivery and ensuring compliance with standards.
✨Understand the NHS Landscape
Brush up on current challenges facing the NHS, especially in facilities management. This knowledge will not only help you answer questions but also show your genuine interest in the role and the organisation's mission.
