At a Glance
- Tasks: Investigate and report fraud cases while executing prevention strategies.
- Company: Join a dynamic team focused on fraud prevention in Cardiff.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for self-development.
- Other info: Full-time office attendance for 3 months, then flexible hybrid working.
- Why this job: Make a real difference by protecting customers and businesses from fraud.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
As part of the Fraud Prevention team you will be responsible for executing the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly.
Responsibilities:
- Assess potential 1st, 2nd or 3rd party fraud at application stage and take action to mitigate any risk identified, in accordance with the company’s fraud prevention strategy.
- Escalate complex/priority cases within SLAs.
- Review and assess documentation received in line with internal and regulatory requirements.
- Act as a fraud prevention point of contact for relevant third parties, including internal stakeholders, Cifas and SIRA.
- Provide exceptional customer service to applicants and retail partners in line with agreed SLAs.
- Be self‑motivated and take accountability for own workloads with minimal supervision.
- Work in Cardiff, with full‑time office attendance for the first 3 months, reverting to full hybrid working thereafter on a rota basis in line with team shift patterns.
- Work a 35‑hour shift pattern within the hours of 8:00 am‑8:00 pm Monday to Friday, 8:00 am‑6:00 pm Saturday and 9:00 am‑5:00 pm Sunday.
Qualifications:
- Experience in a customer‑facing role.
- Works well with others in the team and acts as a role model, setting high standards of quality and demonstrating commitment to self‑development.
- Logical thinker with an attention to detail.
- Strong oral and written communication skills.
- Ability to work on own initiative and prioritise workload.
Fraud Prevention Associate in Cardiff employer: The Trust
Join a dynamic team in Cardiff as a Fraud Prevention Associate, where you will play a crucial role in safeguarding our customers and partners. We pride ourselves on fostering a collaborative work culture that values personal growth and development, offering comprehensive training and support to help you excel in your career. With a flexible hybrid working model after the initial onboarding period, we ensure a healthy work-life balance while providing competitive benefits and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Prevention Associate in Cardiff
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like The Trust. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Fraud Prevention Associate in Cardiff
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to The Trust.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on The Trust's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at The Trust
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with The Trust.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at The Trust will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former The Trust employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
