Senior Tech Ops Engineer, Europe in Redhill

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

What Is the Opportunity? The Network Engineering team within Travelers Infrastructure and Cloud Services has an exciting opportunity for a Senior Technology Engineer (Network Engineering) whose primary area of accountability is to develop and support the tools and services which maintain and improve the Monitoring and Automation solutions for Network Management Services. Under general supervision, the engineer demonstrates a thorough understanding of the activities performed related to network engineering support, installation, operation and/or automation of infrastructure technologies. The role plans at an operational level, designs and develops technology solutions interfacing with appropriate customers, management, and technical resources, facilitates and/or participates in the design, development, implementation, and automation of large complex technology solutions supporting one or more business and/or technology areas, and develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. This position does not manage others.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. The policy entails full-time employees working three days a week in the office and two days at home (or pro-rated for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do? Evaluates systems specifications regarding customer requirements, transforming specifications into cost-effective, technically correct solutions; prioritises work and manages projects within established budget objectives and customer priorities. Responsible for establishing and managing quality control and security protocols. Provides division, department, and business area management with timely and accurate information regarding the status and performance of the assigned project(s). Leverages technology to develop, redesign and/or implement optimal technology solutions. Builds, leverages, and maintains effective alliances across technical and business community; interacts with customers to achieve efficient, effective results; multi-tasks, prioritises according to business priorities and production availability requirements. Perform other duties as assigned.

What Will Our Ideal Candidate Have? Bachelor’s degree preferred in Technology or a similar field (or equivalent experience). Considerable experience in a business environment with related technologies. Could have working knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. Advanced knowledge of network protocols to include functionality of network firewalls and load balancers and general understanding of the automation of network services. Python, Ansible, or Terraform skills a plus.

What is a Must Have? Advanced knowledge of one or more of the following technical skills: Foundational IT Infrastructure, Operating Systems and Software.

What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices: Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.