The Travelers Indemnity Company in London is seeking a candidate to advance customer insights and research across our insurance products. You will analyse CRM data, surveys and interviews, inform strategy, and champion AI-first approaches to insights delivery.
You will collaborate with cross‑functional teams to map journeys and translate findings into actionable recommendations. The role focuses on Experience Design, mapping end-to-end journeys, conducting usability studies, and embedding
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Head of Customer Insights & Experience in London employer: The Travelers Indemnity Company
Travelers Europe is an exceptional employer that fosters a culture of innovation and collaboration, making it a great place for a Senior Private Client Solicitor to thrive. With a strong commitment to employee well-being, the company offers a hybrid working model, generous holiday entitlement, and a comprehensive wellness programme, ensuring that employees can balance their professional and personal lives effectively. Additionally, the emphasis on community involvement and professional development creates a rewarding environment where individuals can grow and contribute meaningfully.
Contact Details:
The Travelers Indemnity Company Recruitment Team
