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- Tasks: Review and validate Delegated Authority data, ensuring accuracy before report publication.
- Company: Join Travelers, a leading property casualty insurer with a culture of innovation.
- Benefits: Enjoy private medical insurance, generous holiday entitlement, and a wellness programme.
- Why this job: Make an impact by supporting critical operations in a collaborative environment.
- Qualifications: Critical thinking skills and attention to detail are essential for this role.
- Other info: Flexible hybrid work arrangements available, promoting work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
What Is the Opportunity? We are looking for a DA Ops Consultant to join us in our London office. You will be responsible for reviewing all Delegated Authority EPI, Claim and Premium data. You will apply critical thinking to identify errors in the data and find solutions to ensure that the source system is accurate prior to publishing reports. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy.
What Will You Do?
- Support the Delegated Operations Manager with delivering end‑to‑end bordereaux validation, payment and mapping processing for risk, claim and premium bordereaux for Travelers Delegated Portfolio.
- Assist with the mapping and processing for risk, claim and premium bordereaux, providing SME support to our service providers, Pro Global.
- Support the delivery of training to our service providers and support the completion of any updates required for the Standard Operating Procedures.
- Assist the wider business with data queries and compilation of report returns including monthly ELTO reporting.
- Responsibility for reviewing all Delegated Authority EPI, Claim and Premium data.
- Apply critical thinking to identify errors in the data and find solutions to ensure that the source system is accurate prior to publishing reports.
- Support the effective running of the Binder and Lineslip performance reviews.
- Take accurate minutes and record all actions.
- Be responsible for closing out or escalating all actions.
- Assist the DASS (DA) team in the regular collection and validation of internal, market and customer documents to support the Due Diligence process.
- Build relationships and influence with Brokers and Coverholders and internal stakeholders where appropriate.
- Achieve or exceed agreed timeliness and accuracy service level agreements within the Syndicate as outlined within the European Operation's Service Agreement document.
- Act in an ethical manner and ensure understanding of all compliance and regulatory requirements for your role by completing all necessary training and certifications.
- Keep adequate records of all transactions undertaken with customers, brokers and all other parties.
- Perform other duties as assigned.
What Is in It for You?
- Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
- Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
- Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
- Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.
Employment Practices: Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
Delegated Authority Operations Consultant employer: The Travelers Indemnity Company
Contact Detail:
The Travelers Indemnity Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delegated Authority Operations Consultant
✨Tip Number 1
Network like a pro! Reach out to current employees at Travelers on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the DA Ops Consultant role.
✨Tip Number 2
Prepare for the interview by brushing up on your critical thinking skills. Think of examples where you've identified errors in data and how you solved them. This will show you're ready to tackle the responsibilities of the role.
✨Tip Number 3
Don’t forget to research Travelers' culture and values. Understanding their commitment to customers and communities will help you align your answers during the interview, making you a more attractive candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at Travelers.
We think you need these skills to ace Delegated Authority Operations Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delegated Authority Operations Consultant role. Highlight relevant experience and skills that match the job description, especially around data analysis and critical thinking.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've tackled similar challenges in the past and how you can contribute to our team at Travelers.
Showcase Your Attention to Detail: Since this role involves reviewing data and identifying errors, it’s crucial to demonstrate your attention to detail. Use clear examples in your application that showcase your ability to spot discrepancies and solve problems.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you receive updates directly from us!
How to prepare for a job interview at The Travelers Indemnity Company
✨Know Your Data Inside Out
As a Delegated Authority Operations Consultant, you'll be dealing with EPI, Claim, and Premium data. Make sure you understand the key metrics and common errors that can occur in these areas. Brush up on your critical thinking skills to identify discrepancies and think of potential solutions.
✨Familiarise Yourself with Bordereaux Processes
Since you'll be supporting the delivery of bordereaux validation and processing, it’s crucial to know the ins and outs of these processes. Review any relevant Standard Operating Procedures and be prepared to discuss how you would handle specific scenarios or queries related to bordereaux data.
✨Build Relationships in Mind
This role involves influencing Brokers and Coverholders, so think about how you can demonstrate your relationship-building skills. Prepare examples from your past experiences where you've successfully collaborated with stakeholders or resolved conflicts to show you can foster strong working relationships.
✨Show Your Commitment to Compliance
Understanding compliance and regulatory requirements is key in this role. Be ready to discuss how you’ve ensured compliance in previous positions and what steps you take to stay updated on regulations. This will show your potential employer that you take ethical practices seriously.