At a Glance
- Tasks: Engage with clients to create unforgettable group travel experiences and manage bookings from start to finish.
- Company: Join a dynamic travel company that values teamwork and customer satisfaction.
- Benefits: Earn £35,000pa plus uncapped commission, enjoy free meals, gym access, and private healthcare.
- Other info: Enjoy a clear career progression path and fun team environment with exciting challenges.
- Why this job: Make a real impact in the travel industry while building lasting relationships with clients.
- Qualifications: Strong communication skills and a passion for sales; travel industry experience is a plus.
The predicted salary is between 28000 - 42000 £ per year.
Working with the travel division, day to day duties will include but are not limited to:
- Externally source leads, as well as engaging with referred Large Group Private Aviation Clients, to build a List of Repeat Travel Customers.
- Demonstrate an expert understanding of the most suitable Group Travel Products for each customer, and make suitable recommendations.
- Manage group travel bookings from initial enquiry to completion, and collaborate with other company departments to ensure best possible experience for our customers.
- Take a “Customer First” attitude, and full ownership of our Customers In-Destination Experience (may involve working outside of regular hours to ensure all customer trips run successfully).
- Maintain relationships with repeat clients, and pro‑actively manage your customer list through outbound sales calls, emails and visits (both face‑to‑face and virtual).
- Work towards exceeding daily, monthly & annual goals linked to both productivity and financial targets.
- Able to collaborate, work as part of a team, and contribute towards a wider group collective.
- Follow company procedure in a methodical and chronological way to ensure protection of both TTD and your clients.
- Work productively in what can sometimes be a pressurised environment, making prompt and clear decisions which may involve tough choices or considered risks.
- Represent the Business externally at events with suppliers, customers & wider industry peers.
Qualifications
- Very clear written & verbal communication skills.
- Fluency in both written and spoken English.
- Extensive knowledge of major global destinations and travel products, and an up to date understanding of latest tourism trends.
- Someone with a high aptitude and passion for sales, ideally with a track record from previous Travel Industry role.
- An organised & disciplined attitude towards workload and time management, balancing multiple factors at any one time, is very important.
- A willingness to commit to the demands of the role – including (where necessary) working outside of regular working hours to get the job done.
- Ability to work independently, but also able to collaborate with people inside and outside of both The Travel Division and the wider parent company.
- Somebody who enjoys working to both individual and team goals/objectives, within a friendly and competitive environment.
- Previous experience of working on a GDS (ideally Amadeus) is desirable.
- Previous experience of booking and managing Groups within the Travel Industry is desirable.
Additional Information
- Starting salary of £35,000pa.
- Opportunity to earn 10% Uncapped Commission after successful completion of training period.
- 22 days annual leave (increasing to 25 after 1 year service & with length of service).
- Clear path for career progression.
- Free daily breakfast & lunch in our office canteen "The Hangar".
- Free onsite gym with classes.
- 2x "giving back" charitable days a year.
- Cycle to Work Scheme.
- Onsite car park.
- Private healthcare and Pension.
Trainee Group Travel Consultant - £35,000pa +10% Uncapped Commission employer: The Travel Division
As a Trainee Group Travel Consultant, you will thrive in a dynamic and supportive work environment that prioritises employee growth and well-being. With competitive salary packages, uncapped commission opportunities, and a range of benefits including free meals, an onsite gym, and clear career progression paths, our company fosters a culture of collaboration and excellence. Located in a vibrant area, we encourage a 'Customer First' approach while providing the tools and support necessary for you to succeed in the exciting travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Group Travel Consultant - £35,000pa +10% Uncapped Commission
✨Get Involved in Travel Communities
Diving into travel forums and local tourism groups can really set you apart. Join organisations like ABTA or local tourism boards, and participate in discussion groups—they're goldmines for networking and insider info on trainee opportunities!
✨Leverage Social Media
Showcase your passion for travel on social platforms like Instagram or TikTok. Share your travel stories or tips, and connect with influencers in the industry. It's a fun way to build a portfolio that attracts potential employers like The Travel Division.
✨Research and Attend Travel Trade Events
Keep an eye out for travel expos and job fairs, both in-person and virtual. These events are perfect for meeting hiring managers and learning about new trainee roles. Make sure to have your elevator pitch ready!
✨Apply through Us for Direct Opportunities
Don't forget to check out our website for openings at The Travel Division. Trainee roles can be competitive, so applying through us can give you an edge and ensure your application gets noticed!
We think you need these skills to ace Trainee Group Travel Consultant - £35,000pa +10% Uncapped Commission
Some tips for your application 🫡
Show Off Your Passion for Travel:In the travel and tourism industry, it's all about enthusiasm for adventure. Make sure your cover letter connects your love for travel with why you want to work at The Travel Division. Share a memorable trip or experience that shaped your perspective—this makes you relatable and likely to stand out!
Highlight Your Customer Service Skills:Customer service is the backbone of travel roles. Even as a trainee, it's crucial to showcase any relevant experience you have. Mention your ability to communicate with people, resolve issues, and create enjoyable experiences. If you have any certifications in hospitality or travel-related courses, be sure to include those!
Tailor Your CV to the Role:For your CV, focus on relevant experiences that relate specifically to travel and tourism. Educate us about any roles where you've dealt with clients or showcased your planning skills. Make sure to list any travel-related coursework or projects that can demonstrate your commitment to learning in this field.
Be Open About Your Goals:As a trainee, you might not have loads of experience, but that’s okay! Use your application to express your eagerness to learn and grow in the travel industry. Talk about what excites you about this role at The Travel Division and how you see it contributing to your career. Remember, we love seeing that motivation!
How to prepare for a job interview at The Travel Division
✨Know Your Destinations
As a trainee in the travel and tourism industry, you'll want to brush up on popular travel destinations, including current trends and must-see spots. Be ready to chat about your favourite places and why they appeal to you—this shows your passion and knowledge about the industry!
✨Master the Customer Experience
In tourism, it's all about people! Familiarise yourself with customer service scenarios and how you would enhance a traveller's experience. Expect questions that test your empathy and ability to handle tricky situations—being able to effectively communicate and connect with customers is vital in this role.
✨Get Hands-On with Tools and Tech
Familiarity with travel booking systems and tools like GDS (Global Distribution Systems) can set you apart. Highlight any experience with online booking platforms or customer relationship management software you may have—showing that you’re adaptable to tech helps demonstrate your readiness for the fast-paced nature of this industry.
✨Show Your Willingness to Learn
As a trainee, your potential to grow is key. Be honest about what you wish to learn in this role at The Travel Division, and don’t hesitate to ask thoughtful questions about the industry's challenges and trends. Your eagerness will show that you're invested in your future and ready to absorb everything you can from this opportunity!
