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- Tasks: Build relationships with clients and manage luxury travel bookings from start to finish.
- Company: Join a leading luxury travel company with a focus on customer experience.
- Benefits: Earn £35,000pa plus uncapped commission, enjoy free meals, gym access, and private healthcare.
- Why this job: Kickstart your career in luxury travel and make unforgettable experiences for clients.
- Qualifications: Passion for sales, strong communication skills, and interest in global travel destinations.
- Other info: Opportunity for career progression and a supportive, friendly work environment.
The predicted salary is between 28000 - 42000 £ per year.
Working within the travel division, you will work on a mixture of incoming and externally sourced leads, as well as referred private jet clients, to build a list of repeat travel customers. You will demonstrate an expert understanding of the most suitable travel product for each customer and make suitable recommendations. Your responsibilities include managing travel bookings from enquiry to completion and collaborating with other company departments to ensure the best possible experience for our customers.
Maintaining a “Customer First” attitude is essential, taking full ownership of our customers' in-destination experience, which may involve working outside of regular hours to ensure all customer trips run successfully. You will build and maintain relationships with repeat clients and pro-actively manage your customer list through outbound sales calls, emails, and visits (both face-to-face and virtual) to drive loyalty and repeat business.
Engaging with suppliers and partners is crucial to provide the most suitable choices for the customer's requirements. You will work towards exceeding daily, monthly, and annual goals linked to both productivity and financial targets, collaborating and contributing towards a wider group collective. Following company procedures in a methodical and chronological way is necessary to ensure the protection of both TTD and your clients.
You will work productively in what can sometimes be a pressurised environment, making prompt, clear decisions that may involve tough choices or considered risks. Representing the business externally at events with suppliers, customers, and wider industry peers is also part of the role.
Qualifications:
- A high aptitude and passion for sales, with previous experience of lead sourcing, cold calling, and direct selling preferred.
- Very clear written and verbal communication skills, as well as strong numeracy skills, are a requirement.
- A keen interest in major global destinations, travel products, and in progressing a career within the Travel Industry.
- An organised and disciplined attitude towards workload and time management, balancing multiple factors at any one time, is very important.
- A willingness to commit to the demands of the role, including working outside of regular working hours when necessary.
- Ability to work independently, but also collaborate with people inside and outside of both The Travel Division and the wider parent company.
- Somebody who enjoys working to both individual and team goals/objectives within a friendly and competitive environment.
Additional Information:
- Opportunity to graduate to a Junior Luxury Travel Consultant role and earn 10% uncapped commission after successfully completing 6 months as a Trainee.
- 22 days annual leave (increasing to 25 after 1 year of service and with length of service).
- Clear path for further career progression.
- Free daily breakfast and lunch in our office canteen
Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission in Surbiton employer: The Travel Division
Contact Detail:
The Travel Division Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission in Surbiton
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Attend industry events, connect with current employees on LinkedIn, and don’t be shy about reaching out for informational chats. Building relationships can open doors that applications alone can't.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to luxury travel. Think about how you would handle specific customer situations, as this role is all about providing an exceptional experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us and ready to dive into the exciting world of luxury travel.
We think you need these skills to ace Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission in Surbiton
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or destinations that have inspired you. We want to see that you're not just looking for a job, but that you're genuinely excited about a career in the travel industry.
Highlight Your Sales Skills: Since this role is all about building relationships and driving sales, make sure to showcase any relevant experience you have in lead sourcing, cold calling, or direct selling. We’re looking for candidates who can demonstrate their ability to engage with clients and close deals.
Be Clear and Concise: Your written communication skills are key, so keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at The Travel Division
✨Know Your Travel Products
Before the interview, brush up on various travel products and destinations. Being able to discuss specific options and recommendations will show your passion for the industry and your ability to cater to customer needs.
✨Demonstrate Your Sales Skills
Prepare examples of your previous sales experiences, especially in lead sourcing and cold calling. Highlight how you successfully built relationships with clients and drove repeat business, as this is crucial for the role.
✨Showcase Your Communication Skills
Practice clear and concise communication. You might be asked to role-play a client interaction, so being articulate and confident will help you stand out. Remember, it's all about making the customer feel valued!
✨Emphasise Team Collaboration
Be ready to discuss how you've worked in teams before. This role requires collaboration with various departments, so sharing examples of successful teamwork will demonstrate that you're a great fit for their culture.
