At a Glance
- Tasks: Host unforgettable tours and create amazing experiences for guests in London.
- Company: Join Evan Evans Tours, the UK's leading day tour operator with a rich history.
- Benefits: Fixed-term contract until August 2026 with opportunities for growth and development.
- Other info: Flexible shifts and a dynamic work environment await you!
- Why this job: Be part of a passionate team that connects people and places through memorable journeys.
- Qualifications: Customer service experience preferred; must be a people person with strong problem-solving skills.
The predicted salary is between 24000 - 30000 € per year.
Location: London, UK (On-Site)
Vacancies: 2 positions
Fixed Term Contract until 31 August 2026
About Us
At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen.
About Evan Evans
Evan Evans Tours, part of The Travel Corporation (TTC), is the UK’s leading day tour operator. Since 1933, we’ve offered unforgettable sightseeing experiences across London, Windsor, Stonehenge, Bath, Edinburgh, and Paris. Our head office also serves as a passenger departure lounge for many of our tours.
Key Responsibilities:
- Working within the Guest Services team to ensure the smooth running and operation of our ABBA Voyage and Warner Bros. Studio Tour.
- Checking-in guests
- Welcoming guests on board our coaches
- Liaising with venues with regards to tickets
- Dealing with any issue which might arise (i.e. coach delay etc.)
- Handling coach departures from the venue back to London
- Ensuring that all paperwork for the departure is accurately prepared and checked.
- Ensuring a smooth communication and cooperation between you, our office, and the venue teams
About You!
- Customer service experience is preferable.
- A people person who thrives in a guest-facing role.
- Familiarity with key venues or attractions is a plus
- Ability to work on your own initiative, both independently and as part of a team
- Strong problem-solving skills and adaptability
- Flexible to work across different shift patterns
Ready to Join Us? Apply today! For more about us, visit www.ttc.com.
Tour Host employer: The Travel Corporation
At TTC, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and creativity. As a Tour Host in London, you'll enjoy the unique opportunity to engage with diverse guests while exploring iconic attractions, all within a supportive environment that encourages personal and professional growth. With a commitment to enriching lives through travel, we provide our employees with meaningful experiences and the chance to be part of a passionate team dedicated to creating unforgettable journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Tour Host
✨Tip Number 1
Get to know the company! Research Evan Evans Tours and TTC to understand their values and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Tour Host. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and problem-solving. Think of examples from your past experiences that showcase your skills, especially in guest-facing roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embark on this exciting journey with us.
We think you need these skills to ace Tour Host
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel and connecting with people shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Tour Host position. Highlight any relevant customer service experience and mention specific skills that match what we’re looking for. This shows us you’ve done your homework and are serious about joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role. Remember, first impressions count!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at The Travel Corporation
✨Know Your Venues
Familiarise yourself with the key venues and attractions mentioned in the job description, like ABBA Voyage and Warner Bros. Studio Tour. This will not only show your enthusiasm but also help you answer questions about how you would handle guest experiences at these locations.
✨Showcase Your People Skills
As a Tour Host, being a people person is crucial. Prepare examples from your past experiences where you've excelled in customer service or resolved issues effectively. This will demonstrate your ability to thrive in a guest-facing role.
✨Problem-Solving Scenarios
Think of potential problems that could arise during tours, such as coach delays or ticket issues. Be ready to discuss how you would handle these situations calmly and efficiently, showcasing your adaptability and quick thinking.
✨Teamwork Matters
Highlight your ability to work both independently and as part of a team. Share experiences where you've collaborated with others to ensure smooth operations, as this role requires strong communication and cooperation with various teams.
