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- Tasks: Host tours, check-in guests, and ensure smooth operations at attractions.
- Company: Join Evan Evans Tours, a leading UK day tour operator since 1933.
- Benefits: Enjoy a competitive salary, diverse work environment, and the chance to meet new people.
- Why this job: Be part of a passionate team delivering unforgettable travel experiences and making a positive impact.
- Qualifications: Customer service experience preferred; must be adaptable and a people person.
- Other info: This is a maternity cover role for 6-12 months, based in London.
The predicted salary is between 20000 - 30000 £ per year.
Location: London, UK (On-Site)
Salary: £25K GBP
Working Pattern: 5-day shift pattern, including weekends (Monday to Sunday)
Hours: Between 08:00 and 22:30 (shift-based)
Who We Are
We are driven by service through PASSION, PEOPLE & PURPOSE. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, offering unique and rich local experiences, and are dedicated to making sure travel is easy and enjoyable.
About Evan Evans
Evan Evans Tours, part of The Travel Corporation (TTC), is the UK’s leading day tour operator. Since 1933, we’ve offered unforgettable sightseeing experiences across London, Windsor, Stonehenge, Bath, Edinburgh, and Paris. Our head office also serves as a passenger departure lounge for many of our tours.
Key Responsibilities:
- Working within the Guest Services team to ensure the smooth running and operation of our ABBA Voyage and Warner Bros. Studio Tour.
- Checking-in guests
- Welcoming guests on board our coaches
- Liaising with venues with regards to tickets
- Dealing with any issue which might arise (i.e. coach delay etc.)
- Handling coach departures from the venue back to London
- Ensuring that all paperwork for the departure is accurately prepared and checked.
- Ensuring a smooth communication and cooperation between you, our office, and the venue teams.
About You!
- Customer service experience is preferable.
- A people person who thrives in a guest-facing role.
- Familiarity with key venues or attractions is a plus
- Ability to work on your own initiative, both independently and as part of a team
- Strong problem-solving skills and adaptability
- Flexible to work across different shift patterns
Ready to Join Us? Apply today!
For more about us, visit www.ttc.com. The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you!
Tour Host employer: The Travel Corporation
Contact Detail:
The Travel Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Host
✨Tip Number 1
Familiarise yourself with the key venues and attractions mentioned in the job description, like ABBA Voyage and Warner Bros. Studio Tour. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service experience by preparing specific examples of how you've handled guest interactions in the past. Think about times when you resolved issues or enhanced a customer's experience, as this will highlight your suitability for a guest-facing role.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires working weekends and varied hours, emphasising your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing to discuss scenarios where you've had to think on your feet. The ability to handle unexpected situations is crucial in this role, so having relevant examples will set you apart from other applicants.
We think you need these skills to ace Tour Host
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Tour Host position. Tailor your application to highlight relevant experiences that align with these aspects.
Highlight Customer Service Skills: Since customer service experience is preferable, make sure to emphasise any relevant roles you've had in the past. Use specific examples to demonstrate how you excelled in guest-facing situations.
Showcase Problem-Solving Abilities: The role requires strong problem-solving skills. Include examples in your application where you've successfully handled unexpected issues or challenges, particularly in a customer service context.
Express Flexibility and Teamwork: Mention your ability to work flexible hours and as part of a team. Highlight any previous experiences where you adapted to changing schedules or collaborated effectively with others.
How to prepare for a job interview at The Travel Corporation
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel and customer service during the interview. Share personal experiences that highlight your love for exploring new places and how you enjoy helping others have memorable experiences.
✨Demonstrate Problem-Solving Skills
Prepare examples of past situations where you've successfully resolved issues, especially in a customer-facing role. This will showcase your ability to handle unexpected challenges, which is crucial for a Tour Host.
✨Familiarise Yourself with Key Venues
Research the main attractions you'll be working with, such as ABBA Voyage and Warner Bros. Studio Tour. Being knowledgeable about these venues will help you answer questions confidently and show your commitment to the role.
✨Emphasise Teamwork and Independence
Be ready to discuss how you can work both independently and as part of a team. Provide examples of how you've collaborated with others in previous roles while also being proactive when working alone.
