At a Glance
- Tasks: Support the Commercial Product team with data analysis and market insights for product optimisation.
- Company: Join TTC, a leading travel company enriching lives through unforgettable journeys.
- Benefits: Enjoy hybrid work, private healthcare, paid volunteering days, and career progression opportunities.
- Other info: Be part of a passionate team that values curiosity, collaboration, and integrity.
- Why this job: Make a real impact in the travel industry while developing your skills in a dynamic environment.
- Qualifications: Experience in tour operations and a basic understanding of data analysis.
The predicted salary is between 60000 - 80000 £ per year.
ABOUT US
At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in.
OUR VALUES
- Value Every Voice — we put people first
- Act with Integrity — we do what’s right
- Explore Beyond Boundaries — we’re driven by curiosity
- Own the Outcome — we take responsibility for our decisions
- Succeed Together — we’ve got each other’s backs
POSITION SUMMARY
The Commercial Product Manager, Trafalgar supports the Commercial Product team by creating and driving the analytical frameworks which provide the foundation for the wider team’s work. This includes applying management consultancy principles to the ways of working. This role will set up the systems to record the data required for the commercial team’s business casing, including but not limited to, marketing data, sales data, competitor data and pricing scraping. This role focuses on building a deep understanding of the product portfolio, including itinerary positioning, target audience, competitive set, and pricing strategy across all operating products. Through ongoing market and competitor analysis, the role provides actionable insights to support product optimisation, starting price decisions, and overall commercial performance. This role supports the Head of Commercial Product in evaluating new product opportunities and validating them against the market.
KEY RESPONSIBILITIES
- Data & Reporting Support the Commercial Product team by gathering and maintaining accurate product and performance data. Produce regular reports to support team decision-making and ongoing performance reviews. Prepare in-depth reports for Product Development meetings.
- Cross-functional Team Provide a data link between the product, brand and marketing team by validating concepts and ideas with robust market insights. Translate marketing research pieces into actionable product design briefing. Track and monitor the results of new product development.
- Competitor Tracking & Analysis Monitor competitor products, including new launches, changes to itineraries, and pricing updates. Track competitor positioning and identify key trends and innovations in the market. Own and manage competitor analysis tool (Alytic), ensuring data is up to date and easily accessible for the wider team. Provide regular summaries of competitor activity and highlight key movements.
- Sales & Performance Support Track sales performance against forecast by itinerary to support capacity and planning decisions. Assist in identifying trends and variances year-on-year. Support the team with data inputs for capacity adjustments and forward planning.
- Team Support & Coordination Work closely with Product, Commercial, and Local Teams to gather data and support ongoing analysis. Provide day-to-day analytical support to the Commercial Product Manager and wider team.
- Presentation Preparation Turning the analysis into interesting and engaging insights that can be presented to the Senior leadership and exec team. This role participates in presenting the findings and recommendations to the senior leadership team.
ROLE SUCCESS CRITERIA
- Excellent attention to detail & accuracy
- Ability to analyse and interpret data
- Exceptional organisational skills
- Team player with flexible approach to working methods with changing priorities and pressures.
KEY INDIVIDUAL TRAITS
- Adaptability: Demonstrates the ability to adjust effectively to changing environments, priorities, and challenges. Embraces new ideas and approaches with flexibility and openness.
- Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures.
- Boldness: Approaches tasks and decisions with confidence and a proactive mindset, willingness to speak up and challenge the status quo.
- Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment.
- Curiosity: Driven by lifelong learning, actively seeks new knowledge, skills, and perspectives to enhance performance and personal growth. Embraces continuous learning as a core value.
- Resilience: Remains calm and effective under pressure, persistent through challenges, and driven to achieve long-term goals.
- Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach.
YOUR EXPERIENCE AND EXPERTISE
- Experience in Tour Operations – Product Design and basic operations
- Basic understanding of data and ability to be trained to learn fast
- Good grasp of marketing data suite
TRAVEL & OTHER REQUIREMENTS
Work Location: Hybrid (office & remote) - details to be agreed with line manager.
WHY JOIN US?
At TTC, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. Alongside this, we offer a strong benefits package, including private medical healthcare, paid volunteering days, and a host of additional benefits. If you’re ready to build your career in Travel & Tourism and make an impact - click apply today!
COMMERCIAL PRODUCT MANAGER - TRAFALGAR in Slough employer: The Travel Corporation
The Travel Corporation is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities while enjoying the flexibility of a hybrid work environment. Join us to be part of a team that values your contributions and supports your professional journey in enhancing our financial systems.
StudySmarter Expert Advice🤫
We think this is how you could land COMMERCIAL PRODUCT MANAGER - TRAFALGAR in Slough
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like The Travel Corporation who are looking for fresh talent for roles like COMMERCIAL PRODUCT MANAGER - TRAFALGAR.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like The Travel Corporation and give you a leg up for your COMMERCIAL PRODUCT MANAGER - TRAFALGAR application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any COMMERCIAL PRODUCT MANAGER - TRAFALGAR openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace COMMERCIAL PRODUCT MANAGER - TRAFALGAR in Slough
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the COMMERCIAL PRODUCT MANAGER - TRAFALGAR role at The Travel Corporation.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the COMMERCIAL PRODUCT MANAGER - TRAFALGAR position at The Travel Corporation.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of The Travel Corporation.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to The Travel Corporation's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time COMMERCIAL PRODUCT MANAGER - TRAFALGAR.
How to prepare for a job interview at The Travel Corporation
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at The Travel Corporation.
