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- Tasks: Support seamless travel experiences through logistics and communication with guests and suppliers.
- Company: Join The Travel Corporation, a global leader in enriching travel experiences for over 100 years.
- Benefits: Enjoy a competitive salary, paid overtime, and a flexible hybrid working model.
- Why this job: Be part of a passionate team creating life-changing moments for travellers across 70 countries.
- Qualifications: No experience required, but a passion for travel and organisation is essential.
- Other info: Full-time role with some early mornings or evenings; emergency cover may be needed.
The predicted salary is between 15300 - 20400 £ per year.
Operations Admin Assistant – Join Our Team – Seasonal (June – Oct)!
Who We Are
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’ ensures we keep our values of passion, people and purpose at the heart of everything we do – designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.
Position Summary
We’re looking for a highly organized and proactive Operations Admin Assistant to support the delivery of seamless travel experiences for our guests. If you're passionate about travel, love logistics, and thrive in a fast-paced environment, this is the role for you.
Key Responsibilities
- Arranging logistical plans for guests such as transfers
- Weekly communication with ‘Airport Hosts’ in our key gateway cities
- Communicating with suppliers
- Support overseas sales offices with any queries related to itineraries and services provided
- Preparing and dispatching Travel Director documentation
- Arrange Single Room upgrades for guests
- Liaising with Travel Directors before, during, and after the trip to ensure the trip runs successfully
- Assist with stock inventory and stock replenishment
- Assist with checking the Daily Action Report to check new bookings/late cancellations
- General administration duties (TD Teams Posts, Trip Termination, GDPR Compliance, OneNote template creation and updates, checklist maintenance
Competencies
- Pro-active with a positive and can do attitude with a want to learn and progress
- A passion for organizing and ensuring a first class customer experience is delivered always
- The ability to navigate multiple deadlines on a regular basis
- Can do attitude with a want to learn and progress within the department
- Team player and willingness to help others when required
- Excellent communication skills
- A keen eye for detail with the ability to prioritize
- MS Office literate
Experience
- This is an entry role however experience within operations or the travel & tourism sector would be advantageous
Other Requirements
- The right to work in the EU
- The position is full time 9am – 5.30pm but hours will include some early mornings or evenings on a rotation basis. Note emergency cover for Saturdays + Bank Holidays maybe required
What we will offer
- Salary: £25,500 pro rata
- Paid overtime available during busy periods
- Hybrid working model
- We are flexible with the start date for the right candidates (approx. early March)
The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you.
Operations Admin Assistant employer: The Travel Corporation
Contact Detail:
The Travel Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Admin Assistant
✨Tip Number 1
Familiarise yourself with the travel industry and logistics. Understanding how travel operations work will give you an edge in interviews, as you'll be able to speak confidently about the processes involved in creating seamless travel experiences.
✨Tip Number 2
Network with professionals in the travel sector. Attend industry events or join online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at The Travel Corporation.
✨Tip Number 3
Showcase your organisational skills through practical examples. Be ready to discuss specific instances where you've successfully managed multiple tasks or projects, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Research The Travel Corporation's values and mission. Understanding their ethos of being 'Driven by Service' will help you align your responses during interviews, showing that you're a good fit for their team culture.
We think you need these skills to ace Operations Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations or the travel and tourism sector. Emphasise any organisational skills and customer service experience that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and logistics. Mention specific examples of how you've successfully managed multiple deadlines or provided excellent customer service in previous roles.
Highlight Key Competencies: In your application, clearly demonstrate your proactive attitude, attention to detail, and ability to work as part of a team. Use specific examples to illustrate these competencies.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Travel Corporation
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share any personal experiences or stories that highlight your love for travel, as this aligns with the company's ethos of creating enriching experiences for guests.
✨Demonstrate Organisational Skills
Since the role requires a high level of organisation, be prepared to discuss specific examples of how you've successfully managed multiple tasks or deadlines in the past. This will showcase your ability to thrive in a fast-paced environment.
✨Highlight Communication Abilities
Effective communication is key in this role. Be ready to provide examples of how you've communicated with various stakeholders, such as suppliers or team members, to ensure smooth operations. This will demonstrate your capability to liaise effectively with others.
✨Prepare for Scenario Questions
Anticipate questions that may ask how you would handle specific situations related to logistics or customer service. Practising your responses to these scenarios can help you convey your problem-solving skills and proactive attitude.
