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- Tasks: Support seamless travel experiences by managing logistics and communication with guests and suppliers.
- Company: Join The Travel Corporation, a global leader in creating enriching travel experiences for over 100 years.
- Benefits: Enjoy a competitive salary, paid overtime, and a hybrid working model with flexible start dates.
- Why this job: Be part of a passionate team that values service, diversity, and creating life-changing moments for travellers.
- Qualifications: No prior experience required, but a passion for travel and strong organisational skills are essential.
- Other info: Full-time role with some early mornings or evenings; emergency cover may be needed on weekends.
The predicted salary is between 20400 - 30600 £ per year.
Job Description
Operations Admin Assistant – Join Our Team – Seasonal (June – Oct)!
Who We Are
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’ ensures we keep our values of passion, people and purpose at the heart of everything we do – designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.
Position Summary
We’re looking for a highly organized and proactive Operations Admin Assistant to support the delivery of seamless travel experiences for our guests. If you're passionate about travel, love logistics, and thrive in a fast-paced environment, this is the role for you.
Key Responsibilities
- Arranging logistical plans for guests such as transfers
- Weekly communication with ‘Airport Hosts’ in our key gateway cities
- Communicating with suppliers
- Support overseas sales offices with any queries related to itineraries and services provided
- Preparing and dispatching Travel Director documentation
- Arrange Single Room upgrades for guests
- Liaising with Travel Directors before, during, and after the trip to ensure the trip runs successfully
- Assist with stock inventory and stock replenishment
- Assist with checking the Daily Action Report to check new bookings/late cancellations
- General administration duties (TD Teams Posts, Trip Termination, GDPR Compliance, OneNote template creation and updates, checklist maintenance
Competencies
- Pro-active with a positive and can do attitude with a want to learn and progress
- A passion for organizing and ensuring a first class customer experience is delivered always
- The ability to navigate multiple deadlines on a regular basis
- Can do attitude with a want to learn and progress within the department
- Team player and willingness to help others when required
- Excellent communication skills
- A keen eye for detail with the ability to prioritize
- MS Office literate
Experience
- This is an entry role however experience within operations or the travel & tourism sector would be advantageous
Other Requirements
- The right to work in the EU
- The position is full time 9am – 5.30pm but hours will include some early mornings or evenings on a rotation basis. Note emergency cover for Saturdays + Bank Holidays maybe required
What we will offer
- Salary: £25,500 pro rata
- Paid overtime available during busy periods
- Hybrid working model
- We are flexible with the start date for the right candidates (approx. early March)
The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you.
Operations Admin Assistant employer: The Travel Corporation
Contact Detail:
The Travel Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Admin Assistant
✨Tip Number 1
Familiarise yourself with the travel industry and logistics. Understanding how travel operations work will give you an edge in interviews, as you'll be able to speak confidently about the processes involved in creating seamless travel experiences.
✨Tip Number 2
Network with professionals in the travel sector. Attend industry events or join online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Showcase your organisational skills through examples from previous experiences. Be ready to discuss specific instances where you've successfully managed multiple tasks or projects, as this is crucial for the Operations Admin Assistant role.
✨Tip Number 4
Prepare questions that demonstrate your enthusiasm for the role and the company. Asking insightful questions during the interview can show your genuine interest in contributing to the team and understanding the company's mission.
We think you need these skills to ace Operations Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations or the travel sector. Emphasise skills like organisation, communication, and attention to detail, as these are crucial for the Operations Admin Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and logistics. Mention specific examples of how you've successfully managed multiple deadlines or provided excellent customer service in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Office and any other relevant software. Discuss your ability to work in a fast-paced environment and your proactive attitude towards problem-solving.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at The Travel Corporation
✨Show Your Organisational Skills
As an Operations Admin Assistant, being organised is key. Prepare examples of how you've successfully managed logistics or coordinated events in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would handle communication with suppliers and team members effectively.
✨Demonstrate Your Passion for Travel
Since the role is within the travel industry, express your enthusiasm for travel and how it drives your work ethic. Share personal experiences that highlight your love for exploring new places and cultures.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would address them, especially regarding guest logistics and support.
