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- Tasks: Drive sustainability strategy and create impactful travel experiences across EMEA brands.
- Company: Join The Travel Corporation, a leader in responsible travel with over 100 years of experience.
- Benefits: Hybrid work model, international travel opportunities, and a chance to make a real difference.
- Why this job: Be a champion for sustainability and help shape the future of travel.
- Qualifications: Experience in managing sustainability practices and a passion for responsible travel.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT US
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being 'Driven by Service', ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.
OUR VALUES
- Driven by service
- An inherent passion for travel
- Commitment to our customers and to our people
- Commitment to social responsibility and our 5-year sustainability strategy
POSITION SUMMARY
This role exists to drive the sustainability strategy and "Make Travel Matter" experiences for our EMEA brands, ensuring every journey aligns with the company's Net Zero roadmap. You will advance the corporate mission by measuring impact, engaging the supply chain, and acting as a champion for responsible travel across operations, sales, and marketing.
KEY RESPONSIBILITIES
- Oversee Make Travel Matter Experiences
- Work with the Travel Experiences team to develop and maintain Make Travel Matter Experiences for Insight, Trafalgar, Costsaver and Luxury Gold EMEA
- Work with Travel Experiences, Operations and Ground Handler Manager to brief TDs and ensure that MTM Experiences work successfully
- Create content to inspire others to travel on our journeys
- Continually look to improve the experiences that we operate
- Work with other brands to collaborate on opportunities
- Measure impact of our brands
- Work with the TTC Sustainability team to measure and audit our brands sustainability practices with a view to benchmark where we are now and to measure changes going forward (i.e. Animal Welfare, MAKE TRAVEL MATTER Experiences, local dining experiences etc)
- Sustainability Strategy for each of our brands
- Analyse market trends and identify new opportunities to reduce the carbon footprint of our tours in line with TTC's Net Zero Roadmap
- Facilitate training to equip TDs to integrate sustainability across all aspects of trip delivery
- Support the contracting teams and ground handlers with engaging our supply chain on sustainability topics
- Support destination partnerships focused on sustainability topics including enhancing local cultural heritage, combatting over tourism, and advancing climate action plans
- Promote Sustainability in the business
- Be the champion for sustainability in the business, and develop a working group of others keen to work on it for you
- Develop content to promote our sustainability measures on brochures, web and guest documentation
- Point of contact with the marketing and sales teams about promoting our sustainability activities
- Use Viva Engage and other internal networking tools to spread the word about the sustainability activities
- Communicate updates on sustainability to the selling regions throughout the year and create support material to help sales
- Represent sustainability in our brands at various internal and industry events
ROLE SUCCESS CRITERIA
- Successful Delivery of the "Make Travel Matter" Portfolio: The role holder will have developed, audited, and launched a robust portfolio of "Make Travel Matter" experiences across all EMEA brands. Success is measured by high guest satisfaction scores on these specific experiences and seamless operational execution by ground handlers and Travel Directors.
- Measurable Progress on Net Zero Benchmarks: The individual will have established a clear baseline for current sustainability practices and successfully implemented initiatives that reduce the carbon footprint of tours. Success is demonstrated by accurate data reporting in line with the TTC Net Zero Roadmap and tangible improvements in supply chain compliance (e.g., animal welfare and waste reduction).
- Integration of Sustainability into Commercial Strategy: Sustainability will no longer be a standalone topic but a core selling point. Success is defined by the effective training of Travel Directors to deliver this message on the ground, and the adoption of sustainability content by the Sales and Marketing teams to drive booking conversion.
YOUR EXPERIENCE AND EXPERTISE
- Substantial experience operating escorted journeys
- Experience managing sustainability practices and a passion for the same
- Proven ability to supervise a global operation
- Excellent computer skills
- Excellent communication skills
- Confident presenter
- Contracting and negotiating experience an advantage
- Ability to represent the sustainability practices of our brands on the virtual and actual stage
TRAVEL & OTHER REQUIREMENTS
- Work Location: Hybrid (office & remote) - details to be agreed with line manager
- Travel: International travel required
- The right to work in the UK
Sustainability Manager in London employer: The Travel Corporation
Contact Detail:
The Travel Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sustainability Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the travel and sustainability sectors on LinkedIn or at industry events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Show your passion for sustainability! When you get the chance to chat with potential employers, share your ideas on how to make travel more responsible. We love seeing candidates who are genuinely excited about making a difference.
✨Tip Number 3
Prepare for interviews by researching the company’s sustainability initiatives. We want to see that you’re not just interested in the role, but that you understand our mission and values. Tailor your answers to reflect that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love when candidates take the initiative to engage directly with us.
We think you need these skills to ace Sustainability Manager in London
Some tips for your application 🫡
Show Your Passion for Sustainability: When writing your application, let your passion for sustainability shine through! Share specific examples of how you've contributed to sustainable practices in your previous roles. We love seeing candidates who are genuinely excited about making a difference.
Tailor Your Application: Make sure to customise your application to align with our values and the role's responsibilities. Highlight your experience in managing sustainability practices and how it relates to our mission at TTC. This shows us that you understand what we're all about!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values while you're at it!
How to prepare for a job interview at The Travel Corporation
✨Know Your Sustainability Stuff
Make sure you brush up on the latest trends in sustainability, especially in the travel industry. Be ready to discuss how you can contribute to the company's Net Zero roadmap and share examples of successful sustainability initiatives you've been involved in.
✨Show Your Passion for Travel
Since the role is all about creating enriching travel experiences, let your love for travel shine through. Share personal stories or experiences that highlight your commitment to responsible travel and how it aligns with the company's values.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to sustainability practices. Think about challenges you’ve faced in previous roles and how you overcame them, particularly in managing sustainability across operations and engaging with stakeholders.
✨Engage with Their Mission
Familiarise yourself with the 'Make Travel Matter' initiative and be prepared to discuss how you can champion this within the company. Show enthusiasm for collaborating with different teams to promote sustainability and enhance guest experiences.
