At a Glance
- Tasks: Support travel operations and ensure seamless guest experiences in a dynamic environment.
- Company: Join TTC, a leading travel company enriching lives through unforgettable journeys.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive team culture.
- Other info: Flexible hours with opportunities for growth and learning in the travel industry.
- Why this job: Kickstart your career in travel and operations while making lasting memories.
- Qualifications: Organised, proactive, and passionate about customer experience; entry-level welcome.
The predicted salary is between 30000 - 40000 £ per year.
At TTC, we are enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships, and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen.
We are looking for highly motivated individuals to join our Operations Administration Department based in Central London (Victoria area). You will be responsible for providing operational and administrative support to colleagues in the office and our Travel Directors on the road. This role will give the successful candidates the opportunity to learn more about the fantastic brands that we support plus provide an amazing opportunity to grow personally and professionally within a business that really takes pride in its people.
Key ResponsibilitiesIn this role, you will support the smooth coordination and delivery of guest travel experiences by assisting with a variety of operational and administrative tasks, including:
- Coordinating Travel Director pre-night requirements, including building components and contracts in our in-house system, Tropics
- Arranging guest logistics, including transfers and related travel services
- Maintaining weekly communication with Airport Hosts in key gateway cities
- Liaising with suppliers to confirm arrangements and resolve queries
- Supporting overseas sales offices with itinerary and service-related questions
- Preparing and dispatching Travel Director documentation
- Arranging single-room upgrades for guests
- Liaising with Travel Directors before, during, and after trips to help ensure a seamless experience
- Supporting stock inventory checks and replenishment
- Reviewing the Daily Action Report for new bookings, late cancellations, and required actions
- Providing general administrative support to the wider team
We are looking for someone who is organised, proactive, and passionate about delivering a first-class customer experience. The ideal candidate will bring:
- A positive, proactive, and “can-do” attitude
- A genuine interest in travel, operations, and customer experience
- Strong organisational skills with the ability to manage multiple deadlines
- Excellent communication skills, both written and verbal
- A strong eye for detail and the ability to prioritise effectively
- A collaborative approach and willingness to support others when needed
- Confidence using Microsoft Office
- A desire to learn, grow, and progress within the department
This is an entry-level opportunity; however, previous experience within operations, travel, tourism, hospitality, or customer service would be advantageous.
Other Requirements- Fluency in English, both spoken and written
- Right to work in the UK/EU, depending on location requirements
- Ability to carry out regular daily lifting of objects weighing up to 5kg
- Full-time availability, working 9:00am – 5:30pm
- Flexibility to support occasional early mornings or evenings on a rotation basis
- Emergency cover for Saturdays and Bank Holidays may be required
London Travel Operations Specialist employer: The Travel Corporation
At TTC, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Central London. Our commitment to employee growth is evident through our supportive environment that encourages personal and professional development, alongside competitive benefits and a focus on teamwork. Join us to be part of a passionate team dedicated to enriching lives through travel, where every voice is valued and collaboration is key.
StudySmarter Expert Advice🤫
We think this is how you could land London Travel Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the travel and operations industry, especially those who work at TTC or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since TTC values collaboration and integrity, think of examples from your past experiences that showcase these traits. We want to see how you fit into our team!
✨Tip Number 3
Show off your passion for travel! Whether it’s through personal stories or relevant experiences, let us know why you’re excited about the role. Your enthusiasm can really make you stand out in the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at TTC.
We think you need these skills to ace London Travel Operations Specialist
Some tips for your application 🫡
Show Your Passion for Travel:When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about the role and how it aligns with our mission of enriching lives through travel.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Highlight relevant skills and experiences that match the job description, especially those related to operations and customer service. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Travel Corporation
✨Know the Company Inside Out
Before your interview, take some time to research TTC and its values. Understand their mission of enriching lives through travel and how they operate in over 70 countries. This will not only show your genuine interest but also help you align your answers with their core values.
✨Showcase Your Organisational Skills
As an Operations Administrator Executive, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or deadlines. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Communicate Clearly and Confidently
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask during the interview, showing that you’re engaged and interested in the role.
✨Emphasise Your Passion for Travel
Since this role is all about creating memorable travel experiences, share your enthusiasm for travel and customer service. Talk about any relevant experiences you've had, whether it’s planning trips or working in hospitality, to highlight your passion and suitability for the role.
