Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in planning and delivering bespoke cruise experiences for groups and charters.
- Company: Join Uniworld, a premium brand in the cruise industry known for exceptional service.
- Benefits: Enjoy a hybrid work model with 4 days in the office and 1 day remote.
- Why this job: Be part of a dynamic team creating unforgettable travel experiences while developing your skills.
- Qualifications: 2 years in logistics or event planning; strong communication and organisational skills required.
- Other info: Fluency in English is essential; knowledge of another European language is a plus.
The predicted salary is between 28800 - 43200 £ per year.
The main function of this position is to assist the Manager of Groups & Charters in the day-to-day planning and delivery of Groups & Charters at Uniworld.
This individual will provide administrative, logistical, and operational support for Groups, Charters & Incentives.
KEY RESPONSIBILITIES
- Supporting the coordination and operational delivery of group bookings, incentive travel, bespoke cruise experiences, and chartered sailings.
- Managing the Groups & Charters Mailbox and replying to inquiries and requests in a timely manner.
- Monitoring of TEAMs Channels, liaising with international sales offices for internal requests and updates.
- Assisting in the planning and coordination of any requested shore excursions, private or custom tours, entertainment, events and transfers for groups, charters and incentive groups. Coordinating with local vendors and tour operators for these requests, before sending proposals and quotes to client. Finalisation of groups/incentives/charter program and handing over to onboard teams for delivery.
- Continual tracking and updating of service delivery changes, client preferences, and onboard event details throughout the planning process.
- Maintaining of all relevant documents pertaining to Groups, Charters & Incentives.
- Coordinating of pre-cruise operational planning, including itinerary confirmations, program services briefings and manual entry of all additional and custom services into our systems utilising MarineXchange (MXP)
- Liaising with Cruise Managers, Hotel Managers, Corporate Directors and Management to hand over group requests, answering any inquiries and questions pertaining to groups charters and incentives.
- Assisting the Manager of Groups & Charters by providing administrative support including preparation of operational documentation, providing daily updates, answering invoicing queries, and gathering post-cruise feedback.
- Collaborating with the wider Program Services Team in program coordination, as and when required, including the participation in weekend or emergency duty rotation to support during high-volume periods.
- Assisting in project work and process improvements related to custom groups, incentives and charter cruise operations.
COMPETENCIES
- Previous experience in travel coordination, group operations, or event planning—ideally within the cruise, tourism, or hospitality sector.
- A detail-oriented and proactive team player who thrives in a dynamic and multi-stakeholder environment.
- Strong interpersonal and communication skills, able to liaise effectively with internal departments, onboard staff, clients, and suppliers.
- At least 2 years of experience in a logistics, planning, or administrative coordination role.
- Strong knowledge of European travel destinations and cultural sensitivities is desirable.
- Highly organised with the ability to manage multiple priorities and work under pressure.
- Proficient in MS Office; experience with MarineXchange (MXP) or similar operational systems is preferred but not essential.
- Fluent in English, both written and spoken; knowledge of an additional European language (such as German, French, or Italian) is an asset.
- Are a citizen of U.K. or can provide proof of eligibility to working in the U.K.
- Motivated to contribute to delivering world-class custom group and charter cruise experiences with a premium brand.
WORKING CONDITIONS
• Working Model: 4 days office 1 days remote work
• Monday to Friday
• The department is open between 0800 and 1800 (some extensions are applied throughout the season)
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
Travel Arrangements
Referrals increase your chances of interviewing at The Travel Corporation by 2x
Get notified about new Coordinator jobs in London Area, United Kingdom.
London, England, United Kingdom 1 month ago
London, England, United Kingdom £20,000.00-£30,000.00 1 month ago
London, England, United Kingdom 6 days ago
Executive Assistant – Law Firm ( £55-60K) London
London, England, United Kingdom 4 days ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 months ago
Strategy & Operations Senior Assistant Manager
City Of London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 4 days ago
Investor Relations and Corporate Coordinator
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 2 weeks ago
Trade Operations & Customer Support Assistant
Greater London, England, United Kingdom 3 weeks ago
Supply Chain & Logistics Coordinator – Luxury Fashion
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 6 days ago
Retail Brand Marketing Manager – 9 Month FTC
London, England, United Kingdom 2 weeks ago
Nuneaton, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London Area, United Kingdom £30,000.00-£44,000.00 1 month ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Groups and Charter Coordinator employer: The Travel Corporation
Contact Detail:
The Travel Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups and Charter Coordinator
✨Tip Number 1
Familiarise yourself with the cruise and hospitality industry, especially focusing on group operations and event planning. Understanding the nuances of this sector will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Network with professionals in the travel and tourism industry, particularly those who have experience in group bookings or charters. Attend industry events or join online forums to make connections that could provide insights or referrals.
✨Tip Number 3
Brush up on your organisational skills by managing mock projects or volunteer for event planning roles. This hands-on experience will not only enhance your CV but also prepare you for the fast-paced environment at StudySmarter.
✨Tip Number 4
Demonstrate your communication skills by preparing to discuss how you've effectively liaised with various stakeholders in past roles. Be ready to share specific examples that highlight your ability to manage multiple priorities and work under pressure.
We think you need these skills to ace Groups and Charter Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel coordination, group operations, or event planning. Emphasise any roles where you've managed multiple priorities or worked under pressure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your strong interpersonal and communication skills, as well as your ability to liaise with various stakeholders.
Showcase Relevant Skills: Highlight your proficiency in MS Office and any experience with operational systems like MarineXchange (MXP). If you have knowledge of European travel destinations or additional languages, be sure to include that too.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Travel Corporation
✨Showcase Your Coordination Skills
Highlight your previous experience in travel coordination or event planning. Be ready to discuss specific examples where you successfully managed multiple priorities and delivered results under pressure.
✨Demonstrate Attention to Detail
Since the role requires meticulous planning and documentation, prepare to share instances where your attention to detail made a significant impact on a project or event. This will show that you understand the importance of accuracy in this position.
✨Communicate Effectively
Strong interpersonal skills are crucial for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you've liaised with various stakeholders in past roles.
✨Familiarise Yourself with MarineXchange
While experience with MarineXchange is preferred but not essential, showing that you have researched it and understand its functionalities can set you apart. Mention any similar systems you've used to demonstrate your adaptability.