At a Glance
- Tasks: Lead product design for unforgettable travel experiences across Europe with a focus on coach products.
- Company: Join The Travel Corporation, a global leader in enriching travel experiences.
- Benefits: Hybrid working, competitive salary, and the chance to shape amazing travel adventures.
- Other info: Opportunity for travel and professional growth in a dynamic environment.
- Why this job: Make a real impact in the tourism industry while collaborating with passionate teams.
- Qualifications: Experience in tourism, product development, and strong knowledge of the European market.
The predicted salary is between 40500 - 49500 £ per year.
About Us
At The Travel Corporation (TTC), we create enriching experiences for travelers by combining exceptional service, quality and value.
With over 100 years of experience across more than 70 countries, we're passionate about designing innovative, immersive and responsible travel experiences that create life-changing moments for our guests.
The Role
The Senior Product Design Manager – Europe is responsible for the ideation, sourcing, costing and development of products across Contiki's core European market, with a primary focus on the coach product portfolio.
You'll work closely with contracting, operations and commercial teams to develop compelling itineraries, identify growth opportunities and ensure products remain commercially successful while delivering exceptional guest experiences.
Key Responsibilities
- Identify and develop product enhancement opportunities across Europe through market research, destination analysis and customer insights.
- Conduct competitor analysis across key destinations.
- Undertake destination research trips (recces).
- Develop detailed product briefs, including sourcing, costing and contracting.
- Build relationships with accommodation, transport and experience suppliers.
- Work closely with procurement, operations and commercial teams.
- Represent Contiki at supplier meetings and industry events.
- Drive the launch of new products.
- Monitor product quality and customer experience.
- Maintain product information across websites, brochures and internal systems.
- Support Marketing, Sales and Contact Centre teams with product knowledge.
- Assist with wider Travel Experiences projects as required.
What We're Looking For
- Considerable experience within the tourism industry.
- Experience developing travel products or itineraries.
- Strong knowledge of Europe and the European tourism market.
- Excellent communication and relationship-building skills.
- Exceptional organisational skills and attention to detail.
- Strong commercial awareness.
- Advanced Microsoft Office skills.
- Ability to manage multiple projects in a fast-paced environment.
- A collaborative, proactive and customer-focused approach.
- Working Pattern
- Hybrid working
- UK / Europe
- Some travel required
Why Join Us?
Join a global travel business with over 100 years of experience, where you'll help shape unforgettable travel experiences while working with passionate teams across our award-winning brands.
Senior Product Design Manager, Contiki - Europe in City of London employer: The Travel Corporation
The Travel Corporation is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities while enjoying the flexibility of a hybrid work environment. Join us to be part of a team that values your contributions and supports your professional journey in enhancing our financial systems.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Design Manager, Contiki - Europe in City of London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like The Travel Corporation who are looking for fresh talent for roles like Senior Product Design Manager, Contiki - Europe.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like The Travel Corporation and give you a leg up for your Senior Product Design Manager, Contiki - Europe application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Senior Product Design Manager, Contiki - Europe openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Senior Product Design Manager, Contiki - Europe in City of London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Product Design Manager, Contiki - Europe role at The Travel Corporation.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Product Design Manager, Contiki - Europe position at The Travel Corporation.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of The Travel Corporation.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to The Travel Corporation's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Product Design Manager, Contiki - Europe.
How to prepare for a job interview at The Travel Corporation
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at The Travel Corporation.
