The Travel Corporation is seeking a Customer Engagement AI Capability Lead in London to shape the AI-enabled customer experience across TTC brands. This strategic and hands−on role blends capability development with practical delivery across chat, voice and digital channels.
You will define the AI capability roadmap, lead design and integration with Genesys Cloud, Salesforce and third‑party AI technologies, and collaborate with global teams to deliver measurable value while upholding responsible
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AI-Powered Customer Engagement Lead employer: The Travel Corporation
The Travel Corporation is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities while enjoying the flexibility of a hybrid work environment. Join us to be part of a team that values your contributions and supports your professional journey in enhancing our financial systems.
