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- Tasks: Assist in managing the On-Road Team and ensure smooth operations during trips.
- Company: Dynamic travel company with a focus on teamwork and creativity.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Why this job: Join a vibrant team and make a real impact in the travel industry.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Based in London with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity. We offer a flexible work environment - in person in exciting offices and virtually with leading technology. Working together across markets, teams and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes and everyone flourishes.
POSITION SUMMARY
- Pre-Season Prep: Ensure that we have all required information for TD On-Road Team (Brand & Trip Preferences, Days between trips, Unavailable dates, Schengen visa dates).
- Support & manage Admin Team: Ensure all documentation and collateral is up to date.
- Housekeeping: Participate in TD interview process & be the point of contact for new TD applicants.
- Allocations: Responsible for allocating all trips within your regions & processing data into the system.
- Support: Maintain rapport between On-Road TD team and office staff and distribute any issues/queries to the team as required. Create a learning platform with modules to be completed pre-season & assist throughout the season with briefs/debriefs.
- Complete end of trips reports and mid to end season personal reviews.
- On Road Issues: Analyse issues at hand & communicate with TD to find the best solution. Sensitively follow up with supplier complaints.
- Contracts: Issue TD contracts & insurance.
- Proof brochure content & web text.
- Evaluate any changes agreed via Travel Experience Team in end of season meetings.
- Roll out training online.
- Present guides at TD meetings.
- Monitor performance & follow up with any QC issues.
- Work with the hotel contracting team to offer the best solution.
- Liaise with TD & authorise compensation if necessary.
- Ensure all information & communication provided to our TD is up to date.
- Constantly update data that goes into TEAMs (Guest Doc, Brochure Pgs., Technical Itineraries etc.).
- Assist TD team with any technical issues.
Must have excellent communication & collaborative skills as you’ll be working closely with the Travel Experience Team, Contracting Team (Tracoin), European Guest Services Team & Guest Support Team.
Experience
- Good understanding of all Microsoft Office Suite.
- Attention to detail and ability to meet deadlines.
- Flexibility with working hours during busy periods.
- Based in London.
- Excellent spoken and written English; another language would be a bonus.
On-Road Team Assistant Manager employer: The Travel Coorporation
Contact Detail:
The Travel Coorporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Road Team Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We suggest practising common interview questions and even role-playing with a friend. The more prepared you are, the more confident you'll feel when it’s your turn to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. We recommend mentioning something specific from the interview to remind them of your great conversation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace On-Road Team Assistant Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the On-Road Team Assistant Manager role. Highlight your relevant experience and skills that match the job description, especially your communication and collaborative abilities.
Showcase Your Flexibility: Since the role requires flexibility with working hours, don’t forget to mention any previous experiences where you’ve successfully adapted to changing schedules or demands. We love a candidate who can roll with the punches!
Be Detail-Oriented: Attention to detail is key in this position. When you’re filling out your application, double-check for any typos or errors. A polished application shows us you care about quality and accuracy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at The Travel Coorporation
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities listed in the job description. Brush up on your knowledge of the On-Road Team's processes, especially around pre-season prep and trip allocations. This will show that you’re genuinely interested and ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role requires excellent communication and collaboration, prepare examples of how you've successfully worked with teams in the past. Think about times when you resolved issues or improved processes through effective communication. Be ready to discuss these during the interview.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a supplier complaint or dealing with last-minute changes. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Demonstrate Flexibility and Adaptability
This role involves working flexible hours and adapting to busy periods. Share examples from your previous experiences where you’ve had to be flexible or adapt quickly to changing circumstances. Highlighting your ability to thrive in dynamic environments will make you stand out.
