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- Tasks: Perform diverse maintenance tasks and support homeowners across various properties.
- Company: Join Travel Chapter, a friendly and inclusive holiday home company.
- Benefits: Enjoy 25 days holiday, birthday off, and £500 holiday contribution.
- Why this job: Experience hands-on work with real impact in a dynamic environment.
- Qualifications: General maintenance experience and good communication skills required.
- Other info: Flexible working hours with opportunities for overtime and social events.
The predicted salary is between 24000 - 36000 £ per year.
Employment type: Permanent
Hours of work: 5 days per week on a rota basis, Monday to Sunday. Core hours 9:00am – 5:00pm, with participation in an on‑call rota between 5:00pm – 9:00pm
Location: Whitby (base office), with travel to properties in the surrounding area
Your next chapter
Travel Chapter is looking for a Maintenance Operative to join our team, based from our Whitby office. This role offers a great mix of independence, variety and pace. Whitby will be your base for equipment, vans and team connection, while your day‑to‑day work will be split between working from the office and visiting our managed properties across the local area. No two days look the same in this role. One day you may be fixing a maintenance issue, the next carrying out preventative checks, supporting homeowners, or keeping outdoor spaces looking their best. If you enjoy hands‑on work, problem‑solving on the go and a role where you can see the impact of your work every day, this could be the perfect fit. You will need to be a confident driver. A branded company van will be provided for business use only.
What you’ll be doing
- Carrying out a wide range of general maintenance tasks across our managed properties
- Completing low‑level gardening and outdoor upkeep, including mowing and basic grounds maintenance
- Taking a proactive, preventative approach to maintenance, identifying and resolving issues before they escalate
- Responding quickly and professionally to reactive maintenance needs
- Liaising directly with homeowners and guests, providing reassurance, updates and practical solutions
- Supporting our out‑of‑hours on‑call rota between 5:00pm – 9:00pm, with overtime and retainer paid
- Updating systems and records accurately once work has been completed
- Ensuring all work is carried out safely and in line with health and safety requirements
This is a fast‑moving role with plenty of variety, where organisation, adaptability and a calm approach under pressure are essential.
What you’ll bring
- Experience in general maintenance, including painting and decorating, basic carpentry and simple plumbing tasks
- Confidence completing low‑level gardening tasks such as mowing and basic outdoor upkeep
- A practical, common‑sense approach to problem solving
- The ability to communicate clearly and professionally with homeowners and guests
- Basic computer skills to update systems and records
- Experience re‑sealing around shower trays and baths would be beneficial, as this is a regular task, but not essential.
What you’ll get
- 25 days’ holiday plus bank holidays
- A dedicated day off for your birthday or a loved one’s
- £500 contribution towards a holiday of your choice
- A paid day for charitable or volunteering work
- Friends and family discounts on holidays
- Life assurance
- Access to a range of social clubs and wellbeing initiatives
- Regular team and company social events, including our Christmas celebrations
- Overtime and an additional £25 retainer apply for out‑of‑hours on‑call work, whether or not you are called out.
Who we are
We’re Travel Chapter, the holiday home people. From cosy cottages to coastal escapes, we showcase great places to stay across the UK while supporting homeowners, guests and local communities. The people behind our company are at the heart of everything we do. It’s a place where everyone is welcome, a place that’s friendly and fair, and a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day. We are passionate about what we do and take a common‑sense approach to getting things done. When things go wrong, we do everything we can to make them right, learning from it and adapting while staying curious and never standing still. Diversity is key to our success and we work hard to be inclusive. Please let us know if you need any adjustments to the application or selection process so you can do your best. We’ll be happy to help.
Property Maintenance Operative in Whitby employer: The Travel Chapter Ltd
Contact Detail:
The Travel Chapter Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Maintenance Operative in Whitby
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travel Chapter. Understand their values and what they stand for. This will help you connect with them during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to property maintenance and prepare your answers. You want to showcase your hands-on experience and problem-solving skills, so have some examples ready to share.
✨Tip Number 3
Dress the part! Even though this is a practical role, showing up looking tidy and professional can make a great first impression. It shows you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Property Maintenance Operative in Whitby
Some tips for your application 🫡
Show Your Experience: When you're filling out your application, make sure to highlight any relevant experience you have in general maintenance. Whether it's painting, basic plumbing, or gardening, we want to see how your skills match up with what we're looking for!
Be Clear and Professional: Since you'll be liaising with homeowners and guests, it's important to communicate clearly in your application. Use straightforward language and keep it professional, so we can see that you’re the right fit for our team.
Tailor Your Application: Take a moment to tailor your application to the role. Mention specific tasks from the job description that you’re excited about and how you can contribute to our mission at Travel Chapter. We love seeing genuine interest!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Travel Chapter Ltd
✨Know Your Stuff
Make sure you brush up on your general maintenance skills before the interview. Be ready to discuss your experience with tasks like painting, basic plumbing, and gardening. They’ll want to know how you’ve tackled similar jobs in the past.
✨Show Off Your Problem-Solving Skills
This role is all about being proactive and solving issues on the go. Prepare some examples of times when you identified a problem before it escalated or how you handled a tricky situation with a homeowner. This will show you can think on your feet!
✨Communicate Clearly
Since you'll be liaising with homeowners and guests, practice how you would explain maintenance issues or updates in a clear and professional manner. Good communication is key, so think about how you can convey reassurance and practical solutions.
✨Be Ready for Variety
The job involves a mix of tasks, so be prepared to discuss your adaptability and how you handle changing priorities. Share examples of how you've managed different responsibilities in previous roles, especially in fast-paced environments.