Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate holiday home management and ensure guest satisfaction.
- Company: Travel Chapter, a certified B-Corp and Sunday Times Best Place to Work.
- Benefits: Free parking, supportive team, and a newly refurbished office.
- Why this job: Join a dynamic team and make holidays effortless for guests.
- Qualifications: Customer service experience and strong organisational skills.
- Other info: Flexible hours with on-call support and opportunities for growth.
The predicted salary is between 13 - 16 ÂŁ per hour.
Hours: 0.6 FTE (approx. 22.5 hours)
Work pattern: Core working days will be Friday and Saturday with the choice of a week day
Location: On-site in a newly refurbished office in Sandown with free parking
Contract: Permanent
Create an outstanding experience for guests and homeowners. Travel Chapter’s Property Management team makes holidays feel effortless. As a Property Manager, you will coordinate our housekeeping and maintenance activity, support guests with queries and ensure our properties are always guest‑ready. This role is fast‑paced, varied and people‑focused. You will be supported by an established and knowledgeable team and based in a brand‑new office environment with ample free parking.
Your next chapter
We know the perfect candidate does not need to tick every box. If the role excites you and you can do most of the below, we would love to hear from you.
What you will be doing:
- Coordinating Managed Services across a regional portfolio of holiday homes
- Supporting guests before, during and after their stay
- Working with housekeeping and maintenance suppliers to maintain high standards
- Planning and problem‑solving to keep operations running smoothly
- Carrying out periodic property visits and spot checks
- Handling feedback and complaints constructively
- Managing stock levels, supplier invoices and charges
- Helping with the onboarding of new properties and supporting growth
- Delivering service aligned to homeowner expectations and KPIs
Operational cover & on‑call:
The team participates in an on‑call rota to support our seven‑day operation. Current on‑call hours are 5 pm–9 pm Monday to Saturday and 9 am–9 pm on Sundays, with retainer payments made in addition to salary.
What you will bring:
- Proven customer service experience in a fast‑paced environment
- Excellent organisational, planning and multitasking skills
- A positive, solutions‑focused mindset
- The ability to build strong relationships with a wide range of people
- High attention to detail and a focus on presentation standards
- Confidence using systems, data and structured processes
- Flexibility to support a 7‑day operation, including the core days listed above
- Experience in holiday lettings, housekeeping coordination, maintenance scheduling or property operations would be helpful but is not essential.
Why Travel Chapter:
Travel Chapter is a certified B‑Corp and a Sunday Times Best Place to Work. We care about the experience we create for homeowners, guests, communities and our people. You will enjoy:
- A newly refurbished office environment
- Free on‑site parking
- An experienced and supportive team
- Real ownership and variety in your work
Ready to start your next chapter? If this sounds like you, apply today. We would love to talk.
Property Manager in Sandown employer: The Travel Chapter Ltd
Contact Detail:
The Travel Chapter Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Sandown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travel Chapter. Understand their values and what makes them a certified B-Corp. This will help you connect your experience with their mission during the chat.
✨Tip Number 2
Practice your people skills! As a Property Manager, you'll be dealing with guests and homeowners all the time. Think of examples from your past roles where you've gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Show off your organisational skills! Be prepared to discuss how you manage multiple tasks and keep everything running smoothly. Maybe even bring a planner or a digital tool you use to stay organised – it shows you're proactive!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your chat. It’s a great way to show your enthusiasm and keep you top of mind!
We think you need these skills to ace Property Manager in Sandown
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Property Manager role. Highlight your relevant experience in customer service and any skills that align with the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for key achievements and avoid long-winded sentences. We appreciate straightforward communication, especially in a fast-paced environment like ours.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at The Travel Chapter Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Property Manager role. Familiarise yourself with the responsibilities like coordinating housekeeping and maintenance, and supporting guests. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role is all about creating outstanding experiences for guests and homeowners, be ready to share specific examples of your customer service experience. Highlight situations where you resolved issues or went above and beyond to ensure satisfaction.
✨Demonstrate Your Organisational Skills
The Property Manager role requires excellent organisational and multitasking abilities. Prepare to discuss how you manage your time and prioritise tasks, especially in fast-paced environments. You might even want to bring a brief example of a time you successfully juggled multiple responsibilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the on-call rota, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.