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- Tasks: Lead and mentor a dynamic Salesforce team while enhancing platform performance.
- Company: Join Travel Chapter, a forward-thinking B Corp focused on innovation and growth.
- Benefits: Competitive salary, fully remote work, and opportunities for personal and professional development.
- Why this job: Make a real impact on how Salesforce supports our future and improve user experiences.
- Qualifications: Experience in Salesforce leadership roles and strong technical understanding of Salesforce architecture.
- Other info: Collaborative environment with a focus on continuous improvement and career growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Contract Type: Permanent
Location: Fully Remote (UK based, with occasional visits to Bideford HQ)
Salary: Competitive, depending on experience
Your next chapter
Travel Chapter represents more than 15,000 holiday homes across the UK and uses in‑house technology to deliver a seamless guest and homeowner experience. Salesforce plays a central role across sales, service, operations and marketing activities and underpins key customer touchpoints.
We are now looking for a Salesforce Technical Team Lead to take ownership of the platform’s day‑to‑day operations while helping to drive its next phase of maturity. This role blends delivery, people management and product thinking. It will suit someone who enjoys improving how Salesforce is used across a business rather than purely providing ticket‑based support.
What you will be doing:
- Leading, mentoring and developing our internal Salesforce team (currently three Administrators)
- Prioritising and allocating BAU, roadmap and support requests
- Acting as the escalation point for technical queries and incident resolution
- Translating business needs into scalable solutions and sensible delivery plans
- Overseeing design, build, test and deployment cycles across Sales Cloud and Service Cloud
- Managing enhancements, platform releases and integrations with third‑party tools
- Improving platform performance, adoption, data quality and operational processes
- Ensuring best practice across security, governance, CI/CD and documentation
- Working closely with cross‑functional teams to champion continuous improvement
- Supporting the Head of Salesforce with roadmap planning and platform evolution
What you will bring:
- Proven experience in a Salesforce Technical Lead, Senior Admin, Product Owner or similar role
- Strong technical understanding of Salesforce architecture, configuration and APIs
- Hands‑on experience with Sales Cloud and/or Service Cloud
- Track record of leading or coordinating Salesforce workstreams or small teams
- Experience working across development cycles, deployments and integrations
- Confident stakeholder management and the ability to balance competing demands
- A practical and hands‑on approach to problem solving
It would be great if you also have:
- Salesforce certifications such as Admin, Platform App Builder or Platform Developer
- Experience working with developers or offshore partners
- Exposure to Data Cloud, Marketing Cloud or Experience Cloud
- Knowledge of version control and CI/CD tools (for example Git)
- Familiarity with Agile delivery environments
Who you are:
- A practical leader who can coach, improve and unblock a team
- Motivated by improving how work gets done rather than only completing tasks
- Comfortable switching between product conversations and technical detail
- Collaborative, adaptable and proactive
- Someone who cares about the end user and the value Salesforce delivers
Why your next chapter could be here:
At Travel Chapter you will be joining a friendly and forward‑thinking business that values innovation and growth. We are investing in our technology and modernising our platforms, giving you the opportunity to make a meaningful impact on how Salesforce supports our future. We are proud to be a Certified B Corp and committed to doing business for people, communities and the planet. We want our teams to thrive and feel empowered to grow.
If this sounds like your next step, we would love to hear from you. Apply today and start your next chapter with us.
Salesforce Team Lead employer: The Travel Chapter Ltd
Contact Detail:
The Travel Chapter Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related fields. Attend virtual meetups or webinars to get your name out there and make some valuable contacts.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, especially any that demonstrate your leadership and problem-solving abilities. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common Salesforce-related questions and scenarios. Think about how you would handle team management and technical challenges, as these are key aspects of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Travel Chapter.
We think you need these skills to ace Salesforce Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Salesforce Team Lead role. Highlight your technical expertise, leadership experience, and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Salesforce and how your background aligns with our mission at Travel Chapter. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Problem-Solving Skills: In your application, don’t just list your skills; give us examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and improve processes, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Travel Chapter!
How to prepare for a job interview at The Travel Chapter Ltd
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Sales Cloud and Service Cloud. Be ready to discuss your hands-on experience and how you've improved platform performance in previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've led or mentored teams in the past. Highlight your ability to balance competing demands and manage stakeholder expectations, as this role requires a practical leader who can coach and unblock their team.
✨Be Ready for Technical Questions
Expect technical queries about Salesforce architecture, configuration, and APIs. Practise explaining complex concepts in simple terms, as you'll need to translate business needs into scalable solutions.
✨Demonstrate Your Problem-Solving Approach
Think of specific instances where you've tackled challenges in Salesforce projects. Discuss your hands-on approach to problem-solving and how you've championed continuous improvement within your team or organisation.
