Property Manager

Property Manager

Full-Time 27000 - 27000 £ / year (est.) No home office possible
The Travel Chapter Ltd

At a Glance

  • Tasks: Coordinate property management, ensuring guest-ready homes and smooth operations.
  • Company: Join Travel Chapter, a certified B Corp and one of the Sunday Times Best Places to Work 2024.
  • Benefits: Enjoy 25 days holiday, birthday leave, holiday contributions, and paid volunteering.
  • Other info: Flexible hours, local travel, and opportunities for social events and community involvement.
  • Why this job: Be at the heart of guest experiences while building relationships in a dynamic environment.
  • Qualifications: Strong people skills, organisation, and attention to detail; driving licence required.

The predicted salary is between 27000 - 27000 £ per year.

Employment Type: Permanent, Full Time

Hours of Work: 37.5 hours per week, worked flexibly across Monday to Saturday between 09:00–17:00, plus participation in an out-of-hours rota

Location: Swanage (office based, with regular local travel around the region)

Salary: £27,000 plus overtime

Your next chapter

Our Property Management Service is a fast-moving department that keeps everything running smoothly behind the scenes. As a Property Manager, you’ll sit at the operational centre of our guest experience, working closely with homeowners and our network of trusted housekeepers and tradespeople to ensure properties are guest‑ready and managed to a high standard. This role offers a genuine mix between office coordination and time out in the field, typically 2–3 days each week completing property checks, supporting guests and building relationships with local partners. The systems and detail underpin everything we do, so you’ll thrive if you enjoy accuracy, structure and managing lots of moving parts in a fast‑paced environment.

What you’ll be doing:

  • Coordinating housekeepers, tradespeople and maintenance contractors
  • Managing schedules and turnaround times across a diverse regional portfolio
  • Handling guest and homeowner queries before, during and after stays
  • Conducting property checks to ensure standards of cleaning and maintenance are upheld
  • Ensuring properties remain compliant with relevant health, safety and legal requirements
  • Growing a trusted network of local housekeepers and tradespeople
  • Managing feedback and resolving issues professionally and sensitively
  • Maintaining accurate records and keeping systems up to date
  • Supporting our out-of-hours service on a rolling rota
  • Travelling locally for property visits, meetings or guest support

Out-of-hours work is paid as overtime.

You’ll thrive in this role if:

  • You are friendly, confident and resilient under pressure
  • You have excellent people skills and can manage sensitive or tricky conversations with ease
  • You’re highly organised and enjoy keeping complex operations running smoothly
  • You have strong admin and systems skills, with great attention to detail
  • You solve problems proactively and stay calm in time-sensitive situations
  • Experience in property, housing, estate agency or travel is an advantage (not essential)
  • A full UK driving licence is required

What’s in it for you:

  • 25 days’ paid holiday plus bank holidays
  • An additional day off for your birthday or a loved one’s birthday
  • £500 annual contribution towards a holiday of your choice
  • Paid volunteering day for a charity close to your heart
  • Friends and family holiday discount scheme
  • Life assurance
  • Social clubs and communities (pets, fitness, gardening, sustainability and more)
  • Great social events including our much‑loved Christmas parties

Who we are

We’re Travel Chapter, the holiday home people, and we’re on a mission to showcase great places to stay across the UK. From cosy cottages to coastal escapes, we connect guests with memorable stays while supporting homeowners and local communities. We’re proud to be a certified B Corp and to have been named one of the Sunday Times Best Places to Work 2024. Our culture is people‑first, collaborative and supportive, and we welcome applicants from all backgrounds. If you need any adjustments to the application or selection process, just let us know.

Property Manager employer: The Travel Chapter Ltd

At Travel Chapter, we pride ourselves on being an excellent employer, offering a vibrant work culture that prioritises collaboration and support. As a Property Manager in Swanage, you'll enjoy a flexible working environment, generous benefits including 25 days of paid holiday, and opportunities for personal growth through community involvement and social clubs. Join us in making memorable guest experiences while being part of a certified B Corp that values its people and the local community.
The Travel Chapter Ltd

Contact Detail:

The Travel Chapter Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Property Manager

✨Tip Number 1

Network like a pro! Reach out to people in the property management field, attend local events, and connect with industry professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills in person! If you get the chance, ask for an informational interview or a coffee chat with someone in the company. This is a great way to demonstrate your enthusiasm and knowledge about property management while making a personal connection.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like us at Travel Chapter, and express your interest in potential opportunities. A friendly email can go a long way!

✨Tip Number 4

Prepare for interviews by researching common questions in property management. Practice your responses, focusing on your organisational skills and ability to handle tricky situations. Remember, we love candidates who can keep their cool under pressure!

We think you need these skills to ace Property Manager

Coordination Skills
People Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills
Communication Skills
Time Management
Record Keeping
Customer Service
Knowledge of Health and Safety Regulations
Relationship Building
Flexibility
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Manager role. Highlight any relevant experience in property management, customer service, or administration to show us you’re the perfect fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background makes you a great candidate. Don’t forget to mention your people skills and organisational prowess!

Showcase Your Attention to Detail: In property management, details matter! Make sure your application is free from typos and errors. This shows us you take pride in your work and understand the importance of accuracy in managing properties.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at The Travel Chapter Ltd

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Property Manager role. Familiarise yourself with the responsibilities listed in the job description, such as coordinating housekeepers and managing schedules. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your People Skills

As a Property Manager, you'll be dealing with homeowners, guests, and local partners regularly. Prepare examples of how you've successfully managed sensitive conversations or resolved issues in the past. This will highlight your excellent people skills and ability to stay calm under pressure.

✨Demonstrate Organisational Skills

Given the fast-paced nature of the role, it's crucial to showcase your organisational abilities. Bring examples of how you've kept complex operations running smoothly in previous jobs. You might even want to discuss any systems or tools you’ve used to maintain accuracy and detail in your work.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of properties you'll manage, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.

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