At a Glance
- Tasks: Ensure properties are guest-ready by checking cleanliness and coordinating supplies.
- Company: Join Travel Chapter, a passionate team creating memorable holidays.
- Benefits: Flexible hours, supportive team, and a chance to make a real impact.
- Other info: Ideal for high school and college students looking for seasonal work.
- Why this job: Perfect for those who love variety and working independently in beautiful locations.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 12 - 15 € per hour.
Location: Dartmouth
Contract: Fixed-term, 13-week contract to cover peak season
Hours: 10 hours per week, working Fridays and Saturdays
Your next chapter
At Travel Chapter, we’re passionate about creating memorable holidays in some of the UK’s most beautiful locations. Behind every great guest stay is a well-presented property, and that’s where our Property Changeover Support team comes in. We’re looking for a reliable, hands-on and detail-focused individual to support our Property Management team during our busiest season. This role is ideal for someone who enjoys being out and about, takes pride in high standards, and can confidently work independently while building positive relationships with homeowners, housekeepers and suppliers.
What you’ll be doing
As a Property Changeover Support team member, you’ll help ensure our managed properties are fully prepared for guest arrivals each weekend. You’ll play a key role in delivering a smooth and high-quality guest experience by supporting housekeeping, linen coordination and property presentation across your allocated area. Your responsibilities will include:
- Visiting properties to check cleanliness and presentation standards ahead of guest arrivals
- Supporting housekeeping operations and providing feedback where needed
- Coordinating linen supplies with housekeepers and suppliers
- Ensuring welcome packs and essential items are stocked and available
- Identifying and resolving minor property issues where possible
- Carrying out simple maintenance tasks such as changing light bulbs or rehanging curtains
- Reporting any larger maintenance or housekeeping concerns to the wider team
- Building positive working relationships with homeowners, housekeepers, tradespeople and colleagues
- Supporting the delivery of an excellent guest and homeowner experience
What we’re looking for
Essential:
- A strong customer service mindset
- Excellent attention to detail
- Good organisation and time management skills
- A proactive and practical approach to problem solving
- The ability to work independently and manage your own workload
- Strong communication skills
- Flexibility and adaptability during busy periods
- Confidence using basic IT systems and mobile technology
Desirable:
- Experience within holiday letting, hospitality, housekeeping or property management
- Experience working with external suppliers or contractors
Why join us?
- A flexible seasonal opportunity during peak trading
- A varied and active role where no two days are the same
- The chance to work within a supportive and collaborative team
- The opportunity to make a real impact on guest experiences
If you enjoy delivering high standards, solving problems and working in a fast-paced environment, we’d love to hear from you.
Property Changeover Support employer: The Travel Chapter Ltd
At Travel Chapter, we pride ourselves on fostering a supportive and collaborative work environment where every team member plays a vital role in creating memorable holiday experiences. As a Property Changeover Support team member in the picturesque location of Dartmouth, you'll enjoy a flexible seasonal role that offers the chance to make a real impact while working independently and building positive relationships with homeowners and colleagues. With a focus on high standards and customer service, we provide opportunities for personal growth and development in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Property Changeover Support
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travel Chapter. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and property management. Prepare some examples from your past experiences that highlight your attention to detail and problem-solving skills. We want to see how you shine!
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm for the role come through. Being hands-on and detail-focused is key, so share your passion for creating memorable guest experiences. We love a positive attitude!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Property Changeover Support
Some tips for your application 🫡
Show Your Passion for Property Management:When writing your application, let us know why you’re excited about supporting property changeovers. Share any relevant experiences that highlight your attention to detail and customer service mindset.
Be Specific About Your Skills:We want to see how your skills match our needs! Mention your organisational abilities, problem-solving approach, and any experience with housekeeping or property management. The more specific, the better!
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects your personality, but make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Travel Chapter Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Property Changeover Support role. Familiarise yourself with tasks like checking cleanliness, coordinating linen supplies, and supporting housekeeping operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Customer Service Skills
Since this role requires a strong customer service mindset, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you can build positive relationships with homeowners and housekeepers, as this is crucial for delivering an excellent guest experience.
✨Demonstrate Attention to Detail
Attention to detail is essential in this job. Prepare to share specific instances where your keen eye for detail made a difference, whether it was in property presentation or identifying minor issues. This will show that you take pride in your work and understand the importance of high standards.
✨Be Ready to Problem Solve
The ability to tackle problems proactively is key in this role. Think of examples where you've successfully resolved issues independently or worked with others to find solutions. Highlighting your practical approach to problem-solving will impress the interviewers and show you're a great fit for their team.
