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- Tasks: Perform diverse maintenance tasks and support homeowners across various properties.
- Company: Join Travel Chapter, a friendly and inclusive holiday home company.
- Benefits: Enjoy 25 days holiday, birthday off, and ÂŁ500 towards your holiday.
- Why this job: Experience hands-on work with variety and see the impact of your efforts daily.
- Qualifications: General maintenance experience and a full UK driving licence required.
- Other info: Dynamic role with opportunities for overtime and team social events.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Employment type: Permanent
Hours of work: 5 days per week on a rota basis, Monday to Sunday. Core hours 9:00am – 5:00pm, with participation in an on‑call rota between 5:00pm – 9:00pm
Location: Saxmundham (base office), with home working and travel to properties in the surrounding area
Your next chapter
Travel Chapter is looking for a Maintenance Operative to join our team, based from our Saxmundham office. This role offers a great mix of independence, variety and pace. Saxmundham will be your base for equipment, vans and team connection, while your day‑to‑day work will be split between working from home and visiting our managed properties across the local area. No two days look the same in this role. One day you may be fixing a maintenance issue, the next carrying out preventative checks, supporting homeowners, or keeping outdoor spaces looking their best. If you enjoy hands‑on work, problem‑solving on the go and a role where you can see the impact of your work every day, this could be the perfect fit. You will need to be a confident driver. A branded company van will be provided for business use only.
What you’ll be doing
- Carrying out a wide range of general maintenance tasks across our managed properties
- Completing low-level gardening and outdoor upkeep, including mowing and basic grounds maintenance
- Taking a proactive, preventative approach to maintenance, identifying and resolving issues before they escalate
- Responding quickly and professionally to reactive maintenance needs
- Liaising directly with homeowners and guests, providing reassurance, updates and practical solutions
- Supporting our out‑of‑hours on‑call rota between 5:00pm – 9:00pm, with overtime and retainer paid
- Updating systems and records accurately once work has been completed
- Ensuring all work is carried out safely and in line with health and safety requirements
This is a fast‑moving role with plenty of variety, where organisation, adaptability and a calm approach under pressure are essential.
What you’ll bring
- Experience in general maintenance, including painting and decorating, basic carpentry and simple plumbing tasks
- Confidence completing low‑level gardening tasks such as mowing and basic outdoor upkeep
- A practical, common‑sense approach to problem solving
- The ability to communicate clearly and professionally with homeowners and guests
- Basic computer skills to update systems and records
- A full UK driving licence
Experience re‑sealing around shower trays and baths would be beneficial, as this is a regular task, but not essential.
What you’ll get
- 25 days’ holiday plus bank holidays
- A dedicated day off for your birthday or a loved one’s
- ÂŁ500 contribution towards a holiday of your choice
- A paid day for charitable or volunteering work
- Friends and family discounts on holidays
- Life assurance
- Access to a range of social clubs and wellbeing initiatives
- Regular team and company social events, including our Christmas celebrations
- Overtime and an additional £25 retainer apply for out‑of‑hours on‑call work, whether or not you are called out.
Who we are
We’re Travel Chapter, the holiday home people. From cosy cottages to coastal escapes, we showcase great places to stay across the UK while supporting homeowners, guests and local communities. The people behind our company are at the heart of everything we do. It’s a place where everyone is welcome, a place that’s friendly and fair, and a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day. We are passionate about what we do and take a common‑sense approach to getting things done. When things go wrong, we do everything we can to make them right, learning from it and adapting while staying curious and never standing still. Diversity is key to our success and we work hard to be inclusive. Please let us know if you need any adjustments to the application or selection process so you can do your best. We’ll be happy to help.
Property Maintenance Operative in Northam employer: The Travel Chapter Ltd
Contact Detail:
The Travel Chapter Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Maintenance Operative in Northam
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travel Chapter. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common maintenance scenarios you might face in the role and prepare some examples of how you've tackled similar issues in the past. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Be ready to showcase your hands-on skills! If you have any photos or examples of previous maintenance work you've done, bring them along or mention them during your chat. It’s a great way to visually prove your experience and expertise.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or the team. This shows you're engaged and keen to learn more about how you can contribute to Travel Chapter's success.
We think you need these skills to ace Property Maintenance Operative in Northam
Some tips for your application 🫡
Show Your Maintenance Skills: When you're writing your application, make sure to highlight any experience you have in general maintenance tasks. Whether it's painting, basic plumbing, or gardening, we want to see how your skills can fit into our team!
Be Clear and Professional: Since you'll be liaising with homeowners and guests, it's important to communicate clearly in your application. Use straightforward language and keep it professional, just like you would when speaking to a customer.
Tailor Your Application: Take a moment to read through the job description again and tailor your application to match. Mention specific tasks from the role that excite you and how your experience aligns with them. We love seeing genuine enthusiasm!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Travel Chapter Ltd
✨Know Your Maintenance Basics
Brush up on your general maintenance skills before the interview. Be ready to discuss your experience with tasks like painting, basic plumbing, and gardening. This will show that you’re not just a talker but someone who can get their hands dirty.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled maintenance issues in the past. Think about times when you identified a problem before it escalated or provided practical solutions to homeowners. This will highlight your proactive approach, which is key for this role.
✨Communicate Clearly and Confidently
Since you'll be liaising with homeowners and guests, practice clear and professional communication. You might want to role-play common scenarios where you need to reassure clients or provide updates. This will help you feel more at ease during the actual interview.
✨Be Ready for a Fast-Paced Environment
This role is all about variety and adaptability. Prepare to discuss how you handle pressure and manage multiple tasks. Share specific examples of how you've stayed organised and calm in busy situations, as this will resonate well with the interviewers.
