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- Tasks: Manage holiday property accounts and boost bookings through data-driven strategies.
- Company: Join Travel Chapter, a leading holiday home company with a family-oriented culture.
- Benefits: Enjoy a competitive salary, eco-friendly car, 25 days holiday, and more perks.
- Why this job: Make a real impact by enhancing property owner relationships and driving revenue growth.
- Qualifications: Experience in account management, strong data analysis, and excellent communication skills.
- Other info: Be part of a supportive team with diverse social clubs and exciting events.
The predicted salary is between 27000 - 37800 £ per year.
Location: Field based, Suffolk area
Employment Type: Permanent
Hours of work: 09:00 – 5:30, Monday to Friday
Salary: £27,000 + Company Car + Bonus
What will I be doing?
As a Homeowner Account Manager, you\’ll be the primary contact for owners of the holiday property that we market. You’ll manage a portfolio of up to 190 properties in your local region.
This data-driven role has three core objectives:
- Increase bookings and revenue for each property in your portfolio year after year.
- Cultivate and enhance quality relationships with property owners in your portfolio.
- Improve the overall quality of our property portfolio and the earnings it generates.
Key Responsibilities:
- Utilise data to set competitive prices and adjust them as needed to maximise bookings.
- Recommend property upgrades, additions, and expanded target audiences to owners.
- Identify and eliminate barriers to bookings, like competing listings or restrictive booking requirements.
- Communicate effectively with owners, proactively address issues, and provide performance updates.
- Review contracts to align with company standards and increase revenue.
- Identify opportunities to maximise additional revenue streams.
You’ll have:
We understand that finding a candidate who perfectly meets every requirement is unlikely. If you\\\’re excited about the role and possess most of the following qualifications, we encourage you to get in touch – you might be exactly who we\\\’re looking for!
Ideally, we’re looking for:
- Previous account management experience
- Strong data analysis skills
- Results-driven mindset
- Excellent communication and influencing abilities
- Customer-focused mentality
- Proactive problem solver
- Self-starter with top-notch time management
You’ll spend some of your time visiting properties, so a valid driver\\\’s licence is essential.
You’ll get:
We prioritise the wellbeing of our team. In addition to joining a rapidly growing company with a positive culture and ample employee development prospects, we offer competitive salaries and an array of benefits, including:
- Eco-friendly company car
- 25 days\\\’ paid holidays plus bank holidays
- A dedicated day off for your birthday or your loved one\\\’s
- £500 contribution towards a Travel Chapter cottage of your choice
- A paid day to engage in charitable work
- Friends and family discount scheme
- Life assurance for peace of mind
- Diverse social clubs, ranging from pet lovers to fitness enthusiasts
- Exciting social events, including our renowned Christmas parties!
Who are we?
We’re Travel Chapter – the holiday home people – and we’re on a mission to showcase great places to stay in the UK. While we’ve grown over the years from a small South West holiday letting agency to one of the market leaders in the industry, we’ve never lost sight of our strong family ethos and we keep the same values at the heart of everything we do. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day.
The people behind our company are at the heart of everything we do and it’s a place where everyone is welcome; a place that’s friendly and fair; a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day.
We are passionate about what we do, and we take a common-sense approach to getting things done. Inevitably, things go wrong from time to time, and we do everything we can to make it right. We learn from it and adapt, remembering to stay curious and never stop evolving.
Diversity is key to our success, and we work hard to make sure we’re inclusive. Please let us know if you need any adjustments made to the application or selection process so you can do your best – we’ll be happy to help.
INDALL
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Homeowner Account Manager employer: The Travel Chapter Ltd
Contact Detail:
The Travel Chapter Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeowner Account Manager
✨Tip Number 1
Get to know the company inside out! Research Travel Chapter, their values, and what makes them tick. This way, when you chat with them, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Homeowner Account Manager role. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by practising common questions related to account management and data analysis. Think of examples from your past that highlight your skills and how you’ve solved problems. We want to see that results-driven mindset in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Travel Chapter family. Let’s get you on board!
We think you need these skills to ace Homeowner Account Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Homeowner Account Manager and how you can contribute to our mission at Travel Chapter.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your previous account management experience and data analysis skills can benefit us in this role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your ideas effectively and avoid any unnecessary fluff. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Travel Chapter Ltd
✨Know Your Numbers
As a Homeowner Account Manager, you'll be dealing with data daily. Brush up on your data analysis skills before the interview. Be ready to discuss how you would use data to set competitive prices and maximise bookings for properties.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully built relationships with clients or property owners in the past. Highlight your ability to proactively address issues and provide updates.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified barriers to success and how you overcame them. This could relate to previous account management experiences or any challenges you've faced in similar roles.
✨Align with Company Values
Travel Chapter values a caring and collaborative culture. Familiarise yourself with their mission and values, and be prepared to discuss how your personal values align with theirs. Show that you're not just looking for a job, but a place where you can contribute positively.
