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For Companies At a Glance
- Tasks: Manage leads, book consultations, and provide exceptional customer service.
- Company: The UK's leading fitness specialist for individuals over 40.
- Benefits: Flexible part-time hours and a supportive work environment.
- Why this job: Join a mission-driven team helping others achieve their fitness goals.
- Qualifications: Strong communication skills and a proactive approach to customer service.
- Other info: Opportunity to grow in a dynamic and rewarding fitness industry.
The predicted salary is between 24000 - 36000 £ per year.
The Training Gyms is the UK's leading specialist for fitness solutions tailored for individuals over 40. We cater to members in Bedford, Milton Keynes, Northampton, Hitchin, and St Albans, providing personalized training and support to meet unique fitness needs. Our mission is to create a welcoming and supportive environment, helping members achieve their fitness goals at any stage of life.
This is a part-time on-site position for a Lead Response and Booking Specialist located in the United Kingdom. The role involves managing incoming leads, communicating with potential clients, booking consultations, and handling inquiries. The Specialist will provide prompt and engaging responses to clients while maintaining excellent organizational and communication standards to ensure a smooth booking process and exceptional customer experience.
Qualifications
- Strong communication and interpersonal skills, with the ability to build rapport and engage effectively with clients
- Organizational, time management, and multitasking abilities to handle lead responses and bookings efficiently
- Basic technical skills for managing booking systems, maintaining client records, and communicating via digital platforms
- Experience in customer service or sales is a plus
- A proactive and detail-oriented approach to delivering outstanding service
Lead Response And Booking Specialist in London employer: The Training Gyms
Contact Detail:
The Training Gyms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Response And Booking Specialist in London
✨Tip Number 1
Get to know the company! Research The Training Gyms and understand their mission and values. This will help you tailor your conversations and show that you're genuinely interested in helping their clients achieve their fitness goals.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with potential clients, it’s crucial to sound confident and approachable. Role-play with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Show off your organisational skills! Prepare a system for managing leads and bookings in advance. This could be as simple as a spreadsheet or a digital tool. Being organised will impress them and make your life easier!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at The Training Gyms. Don’t miss out on this opportunity!
We think you need these skills to ace Lead Response And Booking Specialist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Lead Response and Booking Specialist role. Highlight your relevant experience in customer service and how it aligns with our mission at The Training Gyms. We love seeing how you connect with our values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Training Gyms
✨Know Your Audience
Before the interview, take some time to research The Training Gyms and their mission. Understand their focus on fitness solutions for individuals over 40. This will help you tailor your responses and show that you're genuinely interested in their goals.
✨Showcase Your Communication Skills
As a Lead Response and Booking Specialist, strong communication is key. Prepare examples of how you've effectively engaged with clients in the past. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to build rapport.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially when handling multiple leads and bookings. Consider sharing specific tools or methods you use to keep track of tasks, as this will highlight your proactive approach.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to handle difficult inquiries or booking issues. Practising your responses will help you convey your detail-oriented mindset and commitment to exceptional customer service.
