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For Companies At a Glance
- Tasks: Manage leads, book consultations, and provide exceptional customer service.
- Company: The UK's leading fitness specialist for individuals over 40.
- Benefits: Flexible part-time hours and a supportive work environment.
- Why this job: Join a mission-driven team helping others achieve their fitness goals.
- Qualifications: Strong communication skills and a proactive, detail-oriented approach.
- Other info: Opportunity to grow in a dynamic and rewarding fitness industry.
The predicted salary is between 24000 - 36000 £ per year.
The Training Gyms is the UK's leading specialist for fitness solutions tailored for individuals over 40. We cater to members in Bedford, Milton Keynes, Northampton, Hitchin, and St Albans, providing personalized training and support to meet unique fitness needs. Our mission is to create a welcoming and supportive environment, helping members achieve their fitness goals at any stage of life.
Role Description
This is a part-time on-site position for a Lead Response and Booking Specialist located in the United Kingdom. The role involves managing incoming leads, communicating with potential clients, booking consultations, and handling inquiries. The Specialist will provide prompt and engaging responses to clients while maintaining excellent organizational and communication standards to ensure a smooth booking process and exceptional customer experience.
Qualifications
- Strong communication and interpersonal skills, with the ability to build rapport and engage effectively with clients
- Organizational, time management, and multitasking abilities to handle lead responses and bookings efficiently
- Basic technical skills for managing booking systems, maintaining client records, and communicating via digital platforms
- Experience in customer service or sales is a plus
- A proactive and detail-oriented approach to delivering outstanding service
Lead Response And Booking Specialist employer: The Training Gyms
Contact Detail:
The Training Gyms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Response And Booking Specialist
✨Tip Number 1
Get to know the company! Research The Training Gyms and understand their mission and values. This will help you tailor your conversations and show that you're genuinely interested in helping their clients achieve their fitness goals.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with potential clients, it's crucial to sound confident and approachable. Try role-playing with a friend or family member to get comfortable with common inquiries and responses.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or bookings in the past. This will demonstrate your ability to handle the lead response and booking process smoothly.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Lead Response And Booking Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in customer service and lead management. We want to see how your skills align with our mission of providing exceptional support to our members.
Show Off Your Communication Skills: Since this role is all about engaging with clients, let your personality shine through in your application. Use clear and friendly language to demonstrate your ability to build rapport and connect with potential clients.
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple tasks efficiently. In your application, mention any experience you have with managing bookings or handling inquiries, and how you keep everything organised and running smoothly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Lead Response and Booking Specialist role. We can’t wait to hear from you!
How to prepare for a job interview at The Training Gyms
✨Know the Company Inside Out
Before your interview, take some time to research The Training Gyms. Understand their mission, values, and the specific services they offer for individuals over 40. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Lead Response and Booking Specialist, strong communication is key. Prepare examples of how you've successfully engaged with clients in the past. Think about times when you built rapport or handled inquiries effectively, as these stories will highlight your suitability for the role.
✨Demonstrate Organisational Skills
Since the role involves managing leads and bookings, be ready to discuss your organisational strategies. You might want to share how you prioritise tasks or manage your time efficiently. Consider bringing a planner or digital tool that you use to keep track of your responsibilities.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
